Job Description

Full

We are looking for a Night Porter to join our friendly team at The Bell Inn, New Forest.

The ideal Night Porter will essentially be:

Reliable, pro-active professional. Previous work history in a similar role. Flexible and adaptable with tasks and working hours Organised with attention to detail. A passion for hospitality and customer/guest service A team player who is able to work with minimum supervision Experience of food and beverage handling would be beneficial Excellent communication skills - orally and written English.
Night Porter responsibilities will include:

Ensuring the safety and security of every guest and staff member Carrying out a regular security check and walks in all areas of the hotel and outer hotel, logging any maintenance issues needed Meeting all guest requests/queries/calls in a positive, efficient and friendly manner. Assisting in the setting the hotel's function rooms. Carrying out all night audit procedures according to company policy. Preparing and serving food and drink from the menu. Assisting in the preparation of the breakfast service. Being fully aware of all emergency, health & safety procedures. Following all guest's arrival and departure procedures to the letter Ensuring all guest wake up calls are delivered as requested. Preparing full handovers for the morning teams and notify senior management of any incidents.
Job Type: Full-time

Pay: 12.50-13.50 per hour

Expected hours: 40 per week

Benefits:

Discounted or free food Free parking
Ability to commute/relocate:

Lyndhurst: reliably commute or plan to relocate before starting work (required)
Work Location: In person