Job Description

About Manor of Groves Hotel, Golf and Country Club

The Hotel is located in 150 acres of idyllic Hertfordshire countryside, yet is within easy reach of major motorways and airports and offers free on-site parking for 200 cars. Situated in Sawbridgeworth, and 3 miles from Harlow, with Stansted Airport approximately 20 minutes' drive from this beautifully restored Georgian Manor House.

The stunning architecture and picturesque grounds provide the perfect backdrop for conferences and events with a capacity of up to 400 guests.

The Hotel has 80 bedrooms, including superior and four poster bedrooms for that extra special break plus complimentary access to the state of the art leisure club with gym, pool, sauna and steam room. A range of beauty treatments are also available.

The 18 hole Championship Golf Course is designed around the Hotel and provides a challenging, yet enjoyable experience, regardless of handicap.

About Night Porter role

You will ensure guests satisfaction through excellent customer service including helping the guests with the luggage and any other requests within the remit.

The successful Night Porter will undertake the following duties:

Set up and cleaning of any rooms that are requested to the company brand standards Completion of security checks Checking in and out of guests Preparation of food and drink as requested by guests Ensuring public areas are free of dirty crockery and glasses Ensuring that any late arrival guests are dealt with in a professional manner and roomed effectively Any additional tasks delegated by the Night Manager Deliver any room service as ordered by our guests To deliver newspapers on a daily basis as previously ordered by hotel guests To ensure that any guests within the hotel are dealt with quickly and efficiently Make every effort to maximise sales opportunities. Abide by all relevant Health & Safety and licensing legislation
If these sounds like you and you are passionate about providing outstanding customer service to guests, we would like to hear from you.

Pay: 12.21 per hour

Work authorisation:

United Kingdom (preferred)
Work Location: In person