Job Description

Job Ref:

HOL1061

Branch:

Holiday Inn London Sheperton

Location:

Holiday Inn London-Shepperton, Shepperton

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

20 hours per week

Posted date:

05/10/2025

Closing date:

07/11/2025

We know there are those out there that have trouble waking up in the mornings. You might sleep through your alarm and (I'd keep this bit to yourself!) but you might have been told off once or twice for being late... Tut-tut. If this sounds like you, maybe it's time to change your working hours? Alternatively, you'll already be an established night-owl who is seeking a new challenge.



Not only do you love the calmer atmosphere that a night-shift brings, but because you are always striving for outstanding, you love the space in which it offers you to be able to make sure those smaller details are given the focus they deserve.

What you'll be doing as a Night Porter

Constantly finding innovative ways to put a smile on your customer's face - whatever the hour! That's where embracing change comes in! An upgrade for one of your regulars who have stayed with you five times in the last month and well, why wouldn't we want to go above and beyond? Ensuring that every guest experiences a safe visit, exceeding all expectations surrounding cleanliness Living and breathing outstanding service, instilling trust in your fellow team mates to commit to an outstanding guest experience Driving sales opportunities and maximising revenue and occupancy levels

What'll make you a great fit for this Night Porter role

It doesn't matter where you've gained your experience, as long as you have incredible customer service abilities and confidence to anticipate and deliver on guests needs You'll need to be a night owl! You'll enjoy using tech - we have lots of it to make your life easier and our guests experience more seamless You'll love people - and as a result, have great interpersonal and communication skills Details? You love them! You'll be incredibly attentive with guests as a result Flexible and able to remain focused on results under pressure and to challenging deadlines Self-motivated and confident Hard-working but FUN!

The benefits

Discounts across retail, restaurants, events etc (because we know life isn't justabout work) Family and Friends discounts in hotels across the IHG Hotels Leisure Club / Gym free membership International Travel at Employee Rate for other branded hotels within our brand family (and you're not just limited to good old Britain - our family has hotels that span all over the world!) Parking on site for free Meals for free on shift - hard work is hungry work! Progression Room to grow, with opportunities across the UK and internationally Uniform provided * Flexible attitude and working hours