Job Description

Company Overview

Garner an IHG Hotel part of IHG Hotels & Resorts, is a leading global hotel company dedicated to delivering True Hospitality for Good. With 19 beloved hotel brands operating in over 100 countries, we pride ourselves on our commitment to excellence and service, supported by a team of approximately 375,000 colleagues worldwide.

Summary

As a Night Porter/Receptionist at Garner an IHG Hotel, you will play a vital role in enhancing the guest experience by providing exceptional service and support. Located in one of our esteemed hotels, you will be responsible for assisting guests with their luggage and ensuring a warm welcome as they arrive.

Responsibilities

Greet guests upon arrival and assist with luggage handling. Provide information about hotel services and local attractions to enhance guest experience. Maintain cleanliness and organisation of the lobby and entrance areas. Assist guests with transportation arrangements as needed. Respond promptly to guest requests and inquiries with professionalism. Collaborate with other hotel staff to ensure seamless service delivery.

Requirements

Previous experience in hospitality or customer service is preferred. Strong communication skills, both verbal and written. Ability to work well under pressure in a fast-paced environment. Bilingual or multilingual skills are an asset. A friendly demeanor with a passion for providing excellent guest services.
If you're ready to make a positive impact in the hospitality industry and be part of a dynamic team, we invite you to apply today for the Night Porter/Receptionist at Garner an IHG Hotel!

Job Types: Full-time, Part-time

Pay: 12.21 per hour

Additional pay:

Bonus scheme Performance bonus
Benefits:

Company pension Discounted or free food Employee discount On-site parking
Schedule:

10 hour shift 12 hour shift 8 hour shift Monday to Friday Night shift Weekend availability
Work Location: In person

Reference ID: NPR2025