Job Description

About East Sussex National Resort:

Set in 1100 acres of English countryside near Uckfield, the resort offers a perfect retreat for both business and leisure guests. With 104 beautiful bedrooms, health club, spa and two championship golf courses.

The Role of the Night Porter:

The role includes a variety of responsibilities including checking in late arrivals and checking out early departures, taking reservation enquiries over the phone, and passing messages to relevant departments, completing corporate event set ups, taking room service orders, preparing food and drinks, and delivering it to the guests. As a Night Porter, your responsibility would be to ensure all guest needs are anticipated, and requests followed up.

Working at night, you would also be responsible for the safety of the hotel, so your duties would include completing security walks, and generally ensuring the safety of the hotel and its guests. You will also provide support to the housekeeping team, ensuring public area cleanliness is maintained.

Whilst previous hotel experience is not essential it is advantageous.

The ideal Night Porter candidate must:

Be able and willing to work nights - shifts are from 10pm until 8am over 4 nights per week (including weekends on a rota) Have excellent personal presentation, interpersonal skills, and problem solving skills Have excellent communication skills Be responsible and trustworthy
All necessary training will be provided. If you have the positive attitude needed for the role, please apply with an updated CV

In return:-

Be part of a growing group of hotels that encourages development in Hospitality and be trained to be your best self. Staff and "Friends and Family" rates at all of our hotels which start from 40/60 a night. 28 days Annual leave (inclusive of bank holidays) Access to Wellbeing Employee Assist Programme via Peninsula Discounted gym membership Discount on Spa Treatments, Pampering and Spa Retail Meals on duty Contributory pension scheme Complimentary car parking

Recognition and career development

Referral Scheme where you can Recommend a friend and earn money (after you have both successfully completed your 3-month probationary period) Leadership Development programme Awards programme annually with prizes. Long service awards/performance rewards/employee of month Internal transfer and promotion opportunities Training and development opportunities with a strong focus on career progression and personal growth.
Work remotely

No
East Sussex National is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Benefits:

Canteen Company pension Discounted or free food Employee discount Employee mentoring programme Free parking Gym membership On-site gym On-site parking
Ability to commute/relocate:

Little Horsted TN22 5ES: reliably commute or plan to relocate before starting work (required)
Work Location: In person