Job Description

A bit about us...... vibrant, lively, forward thinking, quality, high standards!

The Role

IconInc is a luxury student accommodation provider with presence in Leeds, Liverpool and Lincoln. We have an exciting opportunity for a Night Concierge to join

The Glassworks in Leeds

. This casual position is well suited to an individual that is looking to advance their career in customer service, customer engagement and gain experience in lettings, sales, and 5-star customer service.

About the Role

As a Night Concierge, you'll be the heartbeat of our Glassworks site during the night. This role is perfect for someone ready to elevate their career in customer service and gain hands-on experience in lettings and sales. Every night brings new challenges, from assisting tenants with their needs to ensuring the building's security, managing stock, and handling administrative tasks.

What You'll Do:

Be the Go-To Person: Handle tenant inquiries and ensure they have a seamless experience throughout their stay. Keep Things Secure: Monitor building security, including CCTV, and address any concerns that arise. Stock Wizardry: Manage and rotate stock, ensuring everything is always well-supplied. Pantry Pro: Oversee the pantry facilities and set up breakfast, maintaining impeccable presentation. Maintenance Maestro: Address any maintenance issues that crop up during the night. Admin Expert: Stay on top of administrative tasks, ensuring everything runs smoothly. Clean & Tidy: Help maintain the cleanliness of the building to our high standards. What You Bring: A Passion for People: Excellent customer service is your mantra. Self-Starter: You're comfortable working independently and making decisions. Tech-Savvy: Strong IT skills are a must. Numbers Know-How: Basic financial knowledge will serve you well. Detail-Oriented: You've got a keen eye for the little things that make a big difference. Experience: Previous experience in guest relations, hotel roles, or a similar environment is essential.

Perks of the Job:

Awesome Discounts: Enjoy exclusive company perks. Stay Active: Take advantage of our Cycle to Work Scheme. Give Back: Participate in our Charity Foundation Days. Travel in Style: Benefit from staff hotel rates.
Ready to take the next step in your career? Apply today and be part of something extraordinary!

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 12 per week

Benefits:

Company events Cycle to work scheme Employee discount Free parking On-site parking Store discount
Experience:

Nights: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person