Job Description

"The world is yours with Melia"

Joining Melia is to embark on a journey without borders because the possibilities of growing and training here are endless. It is to know that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.

About ME London Hotel, WC2R 1HA

ME by Melia is a collection of hotels in which culture, lifestyle and The ME People community come together to create an inimitable personality. Each hotel is connected to the destination, becoming the social epicenter of the city and attracting the best of the local cultural scene. Music, art, design, fashion and gastronomy make up the ME scene to provide visitors with an experience beyond accommodation. If you radiate energy and have a personal style that captivates others, if you like to follow the latest trends and live for the moment; if you love music, culture and new technologies... Then you connect with the ME by Melia brand



Salary package:

from 27,634.20 plus

service charge

//

Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more

Night Receptionist

Responsibilities will include, but are not limited to:

To ensure that all guests receive a warm, memorable and personalized assistance during the night hours of duty. Setting the scene for their stay and ensure that guest needs are anticipated and that any requests are actioned. Complete tasks accurate and within given deadlines. Be responsible for making sure that the hotel remains secure throughout the night while providing support to the hotel team, carrying out additional Maintenance, F&B and HSK roles. Deal with complaints quickly and efficiently and find suitable solutions to any problem that may arise, communicating issues immediately to Management


Our successful candidate will:

English, spoken and written Love interacting with people. Understand the impact of their job on the overall guest experience, safety, and security of the hotel operation. Be a team player.

Because belonging to the great Melia family is being VIP

Our Benefits Package Includes:

Holidays:

28 days' holiday including 8 public holidays

Contributory pension scheme

Refer a friend bonus:

500 (subject to successfully completed 6 months' probation)

Discounted dental and health cover with HSF

Travel & Food discounts:

excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)

Personal Development:

programs designed to support your career right from the start, with unlimited access to online learning platform

Career growth:

fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)

High street discounts:

with Perks at Work

The successful candidate must already have eligibility to work in the UK

At Melia we are all VIP

At Melia Hotels International, we are committed to

equal opportunities between women and men

in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.



We promote our commitment to

equality and diversity

, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that

diversity and inclusion among our employees are essential for our success as a global company

.



Additionally, we support the sustainable growth of our industry through

a socially responsible team

. In this sense, our motto is "

Towards a sustainable future, from a responsible present

". Thanks to all our collaborators, we make it possible.



If you want to be

"Very Inspiring People"

, follow us on:

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INDEED

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GLASSDOOR

INDFOH