Job Description

\xe2\x80\x9cThe world is yours with Meli\xc3\xa1\xe2\x80\x9d
Joining Meli\xc3\xa1 is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?

About the role, what will I be doing?

• Enabling a smooth arrival and departure experience
• Ensuring that all guests have the appropriate credit facilities established
• Obtaining passport and following all other procedures as per local legislation
• Handling all payment transactions and billing
• Assisting guests during their stay and handling guest complaints
• Maximizing revenue opportunities through up selling
• Providing all required information about the Hotel, available services and facilities.

(I understand that this is not an exhaustive description of my duties & this document is constantly changing & being updated)
Because belonging to the great Meli\xc3\xa1 family is being VIP You will enjoy My Meli\xc3\xa1Rewards which is the exclusive loyalty program for our employees with exclusive benefits and advantages.
In addition, enjoy the My Meli\xc3\xa1Benefits program: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meli\xc3\xa1 as we are of you ?
Our Benefits Package Includes:

• Competitive Salary
• Holidays: 28 days\xe2\x80\x99 holiday including 8 public holidays
• Contributory pension scheme and Life Assurance
• Refer a friend bonus: \xc2\xa3500 (subject to successfully completed 6 months\xe2\x80\x99 probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work

The successful candidate must already have eligibility to work in the UK
At Meli\xc3\xa1 we are all VIP ?
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli\xc3\xa1 an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meli\xc3\xa1 an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws. We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to be \xe2\x80\x9cVery Inspiring People\xe2\x80\x9d, follow us on:
INSTAGRAM \xe2\x80\x93 TWITTER \xe2\x80\x93 LINKEDIN \xe2\x80\x93 INDEED \xe2\x80\x93 GLASSDOOR INDFOH