We're hiring three dedicated and confident Night Supervisors to join our growing team at Gretna Green Hotels. This is a fantastic opportunity to lead overnight hotel operations, enjoy quieter working hours, take on a rewarding leadership role, and have plenty of free time during the day.
Location
: Gretna Green Hotels
Hours
: 40 hours per week - between 10pm - 7am (including weekends & holidays)
Pay
: 13.65 per hour
Reports to: Night Manager
Why Join Us?
Free meals
during your shift
Free on-site parking
3% pension contribution
Day off for your birthday
- Celebrate your day, your way
25% staff discount
on stays at our hotels
Excellent Rota
- Regular days off together and a four-day extended break every 5-6 weeks
About the Role
As a Night Supervisor, you'll be responsible for ensuring the hotel runs smoothly throughout the night. From leading and supporting the night team, to creating a safe and calm environment for both guests and staff, you'll play a vital role in overnight operations. You'll be the first point of contact for late check-ins and guest needs, overseeing nightly audits and security checks while providing clear handovers to the day team. With your calm, professional approach to any incidents or emergencies, combined with strong leadership and attention to detail, you'll keep operations running smoothly and set the stage for a successful day ahead.
Key Responsibilities
Lead and supervise night operations across the hotel
Maintain a safe, calm environment for guests and staff
Welcome, check in, and assist late-night arrivals
Complete nightly audits and deliver clear handovers
Handle incidents, complaints, or emergencies with professionalism
Oversee cleaning duties, public area checks, and deep-cleaning tasks
Conduct regular security and cleanliness patrols
Address basic maintenance or operational issues
Communicate effectively with day teams for smooth transitions
Provide bar service, prepare and deliver room service orders
Set up function rooms for weddings and events
What We're Looking For
A confident, natural leader with hospitality or front desk experience
Excellent communicator with a guest-first mindset
Cool-headed problem solver who thrives under pressure
Hands-on and willing to help with practical tasks
Confident using hotel systems
Knowledge of fire safety, health and safety, and licensing laws
Guided by our values: Kindness, curiosity, adaptability and delivering magical service with a future focused outlook.
Previous experience in hospitality, security, or a hands-on supervisory role is a plus. However, more important you character, curiosity and willingness to grow.
Ready to Lead Our Night Team?
If you're dependable, proactive, and love delivering outstanding service, this is your chance to step into a leadership role overnight. Join a team that values professionalism, kindness, and calm, confident leadership and make a real impact while enjoying quieter shifts and plenty of daytime for yourself.
Apply by:
Monday 13th October 2025
Send your CV and short cover letter to:
careers@gretnagreen.com
Job Type: Full-time
Ability to commute/relocate:
Gretna Green DG16: reliably commute or plan to relocate before starting work (required)
Application question(s):
Are you available to work regular night shifts, including weekends and public holidays if required?
Experience:
managing people: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.