Job Description

JOB DESCRIPTION

NIGHT SUPPORT WORKER Our Way Leeds - Emergency Accommodation (Seacole)

SALARY:

23,214.54 per annum plus enhancement for weekend working

LOCATION:

LS8

HOURS:

38.5 hours per week / nights

RESPONSIBLE TO

: Scheme Manager

Immediate support and accommodation is provided by Our Way Leeds Emergency Accommodation, Turning Lives Around's Young Person's Emergency Accommodation scheme.

Here young people are aged 16-25-years-old who are homeless with additional vulnerabilities, can be quickly referred to access 24 hours emergency accommodation and support.

The project has nine emergency beds, providing short term accommodation, plus three assured short hold tenancies enabling a longer stay.

The focus of the post will be to address and manage risks to individuals and provide practical support.

PURPOSE OF THE POST

Our Way Leeds Emergency Accommodation provides temporary accommodation for young vulnerable people experiencing a period of homelessness. Some of these clients may have multiple and complex needs and may also display high risk behaviours. OWL will provide accommodation and support and enable individuals to have choice and control through a personalised, responsive and flexible service promoting independence whilst improving and sustaining individuals' long-term wellbeing and independent living.

The main roles and responsibilities for this post will be to ensure the safety and security for clients and premises during the night. This will include support to clients who require frequent checks due to physical or mental ill-health or risk associated with substance misuse. The focus of the role will be to address and manage risks to individuals and provide practical support. The role will also include controlling access to buildings, monitoring CCTV systems, dealing with emergencies, carrying out Health & Safety checks and reporting or handing over concerns.

DUTIES & RESPONSIBILITIES

To work within, adhere to and promote TLA Safeguarding policies to ensure that clients are safe from harm and abuse. To provide clients with assistance and support as required To be alert to the health and well-being of all clients reporting any serious/emergency concerns to the on call manager/appropriate agencies. To be able to respond appropriately to emergency situations To carry out routine inspections/patrols of the premises and organise any minor repairs and report serious health and safety concerns To deal with telephone and general enquiries To perform initial interview of referrals and ensure all immediate needs and risk assessments are completed To ensure that all immediate essential required documentation is completed for new clients moving into projects To ensure that client case records are updated where appropriate. To carry out administrative and monitoring tasks as required. To ensure that minor maintenance is effected where appropriate, e.g. replacing lightbulbs Carrying out of cleaning duties and preparation of rooms for new arrivals as necessary To ensure that all Health & Safety policies, practice and procedures are implemented in individual work practice by night staff To actively promote and support TLA`s policy on Equal Opportunities and Diversity and to work in an anti-oppressive manner To at all times work within Turning Lives Around`s policies & procedures

GENERAL

To have understanding, tolerance and patience when working with young people who have support needs in addition to being homeless To participate in training and development activities to ensure up to date knowledge and skills To work shifts in accordance with the established rota and organisational requirements To occasionally work day time hours to attend team meetings and training sessions To keep informed of issues relating to the needs of homeless people To keep informed of issues and changes affecting homelessness To monitor and meet individual performance standards as required against TLA performance and contracted funding requirements To at all times represent Turning Lives Around in a positive and professional manner
This job description is not intended to be an exhaustive list but to indicate the main responsibilities of the post. It will be reviewed periodically to take into account changes and developments in service requirements. Any changes will be discussed fully with the jobholder.

RELATIONSHIPS

The post holder will be expected to work as part of a team maintaining a close working relationship with other colleagues, clients and external agencies.

PHYSICAL CONDITIONS

Turning Lives Around operates a non-smoking policy, however post holders may need to work in parts of the building which are approved for clients to smoke i.e. bedrooms.

SOCIAL CONDITIONS

This is a Night Support Worker post whereby the normal hours of work are between 8.00pm and 8.00am. The hours of work are primarily determined by the needs of the service and are worked on a rota basis, which will include weekend and bank holiday working where we try to be fair and share out amongst colleagues. We would consider an applicant that would like to work every weekend - please state this in your application.

QUALIFICATIONS

An NVQ in Health and Social Care, Housing or equivalent is desirable for this post.

SPECIAL REQUIREMENTS

Turning Lives Around requires applicants to disclose all criminal convictions and cautions; no matter how long ago they occurred and regardless of whether the offences were committed as a juvenile or adult. The organisation undertakes appropriate Disclosure & Barning Service (DBS) checks for all successful candidates and a confirmed offer of employment is dependent upon a satisfactory response from the DBS.

Written: Nov 2017

Review Date: Nov 2018

PERSON SPECIFICATION

NIGHT SUPPORT WORKER

Detailed below are the types of skills, experience and knowledge required of applicants applying for the post. The "Essential Requirements" indicate the minimum requirements and applicants lacking these attributes will not be considered for the post. The points detailed under "Desirable Requirements" are additional attributes to enable the applicant to perform the position more effectively or with little or no training. They are not essential but may be used to distinguish between acceptable candidates.

ESSENTIAL REQUIREMENTS

Skills

Good communication skills. An understanding of the need for confidentiality Ability to respond appropriately to conflict and challenging behaviour. Ability to respond to out of hours accommodation requests. Experience of undertaking regular security and safety checks. Ability to carry out administrative tasks and to use a computer Good time management.

Knowledge

An understanding of safeguarding practices. An understanding of the needs of homeless people. An awareness of Health & Safety at work policies.

Behavioural and Other Job Related Characteristics

The ability to work a night shift system that includes weekends and bank holidays. Commitment to the organisations Equal Opportunities/ Diversity Policy Understanding of and commitment to professional boundaries. To demonstrate commitment to your professional development.

DESIRABLE REQUIREMENTS

Skills

An ability to speak more than one language.
Knowledge

A relevant NVQ or other related qualification Knowledge of the provision for single homeless people in Leeds. A basic knowledge of homelessness legislation.
Experience

Of working with homeless people in either a voluntary or paid employment capacity. Experience of responding appropriately to emergency situations. Car user with clean driving licence
Job Types: Full-time, Permanent

Pay: 23,214.54 per year

Benefits:

Casual dress Company pension Health & wellbeing programme Sick pay
Schedule:

Night shift
Work Location: In person