Job Description

Overview

The Night Wellbeing Responder plays a crucial role in providing compassionate and professional care to individuals in need during the night hours. The Night Wellbeing Responder will ensure the safety, comfort, and wellbeing of residents, providing essential support and assistance as required.

12 Hour shifts, pattern of 4 shifts on, 4 shifts off.

Purpose of the role:

Toprovide an emergency response service to clients living within Retirement Village properties

To provide cleaning services in communal areas as per cleaning schedule

To provide highly individualised flexible support to people with disabilities or health needs living in the own homes

To respect the lifestyle and choices of clients to ensure they lead fulfilling lives

To work as part of the staffing services and be a team member of the Retirement Village Service providers to ensure that residents needs are fully met

Main Duties & Responsibilities:

To respond to alarm calls made by residents and ensure that appropriate support is give and emergency services, on call manager and where requested family members are appropriately contacted

To assist with daily living activities specified within the client Care plan.

To monitor the wellbeing of clients

To ensure the cleanliness and hygiene standards are maintained within communal areas

These may include but may not be limited to:

Responding to alarm calls in a time appropriate manner

To provide appropriate support to ensure that emergencies are dealt with appropriately and professionally, where necessary providing emergency first aid and liaising with relevant health service professionals

Monitoring Client Health and Wellbeing and ensuring all care notes are completed accurately

Arrange GP appointments at the request of residents

To make appropriate referrals to health care professionals after discussion with line manager

To maintain accurate response records and report appropriately as per company

Guidelines

To provide cleaning services for communal areas within the village

Personal Care; i.e. assistance with washing, bathing and toileting

Domestic duties; i.e. assisting with shopping, housework and laundry

Food Preparation; i.e. preparing and cooking meals and cleaning prior and after. Ensure food is stored safely following guidelines

Companionship; i.e. social stimulation within clients own homes or accompanying them on visits (i.e. health appointments and social and activity visits)

Informing the office or on call service of concerns, incidents and changes in client health needs

Medication support in line with client care and risk plans

Working in partnership with other staff working in the village, care providers and health professionals and family members

Attending 3 monthly supervisions and staff meetings and annual appraisal. Attend meeting as and when required by the manager in order to support clients', the company, colleagues or own development

Attending annual training, which is provided by our in house training team

Working Conditions:

To ensure that clients needs are fully met the hours of work are varied and flexible dependent upon the work which is available. Working hours include short domiciliary visits which start from 15 minutes to 12 hours. Where possible a weekly schedule of regular working shifts will be agreed with your line manager.

Applicants must be able to demonstrate the right to live and work in the UK

All applicants must undergo an enhanced DBS

Job Types: Full-time, Permanent

Pay: 12.85-13.90 per hour

Expected hours: 48 per week

Benefits:

Free parking
Experience:

home care: 1 year (preferred)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Location:

Saffron Walden, CB11 3RP (preferred)
Work Location: In person

Application deadline: 08/08/2025
Reference ID: Debden