Job Description

Join Our Team as a Nights Customer Service Assistant / Car Park Attendant!Are you a people person with a knack for exceptional customer service? Do you thrive in dynamic environments? If so, we want you on our team!This is a Full time role (42 hours p.w), that will see you working 4 on 4 off shift pattern (6pm to 6am), including weekends due to the nature of the business.What You'll Be Doing:As a Car Park Attendant at our Royal Infirmary of Edinburgh site your role will be more than just managing parking spaces. You'll be a friendly face, ensuring an excellent customer experience while handling state-of-the-art car park equipment. Responsibilities include:

• Engaging with Customers: Providing top-notch customer service with a smile.
• Traffic Control Measures: Regulating vehicle entry and exit seamlessly.
• Regular Foot Patrols: Ensuring the safety and security of the car park.
• Grounds Maintenance: Keeping the surroundings clean and attractive with tasks like weeding, painting, and cleaning.
• Painting walls, stairwells, and bay lines (training is provided).
• Working outdoors, with a requirement to carry out basic landscaping jobs like weeding and hedge trimming (training is provided).

Requirements:No prior experience in customer service or security? No problem! We value enthusiasm and a positive attitude. However, the following skills will be beneficial:

• Strong Communication Skills: Ability to communicate effectively.
• Basic Computer Skills: Tech-savvy enough to handle our equipment.
• Full Manual UK Driver's Licence: Essential for the role.

What We Offer:We believe in recognizing and rewarding our team members. Join us, and enjoy:

• Competitive Hourly Rate: Your hard work deserves fair compensation.
• Birthday Bonus: Take an extra day off to celebrate your special day.
• Reward & Recognition Program: Your efforts won't go unnoticed.
• Free or Discounted Parking: Your car deserves a good spot too!
• Cycle to Work Scheme: Get up to xc2xa31000 towards a new bike.
• Company Pension: Plan for your future with us.
• Death in Service Benefit: Providing peace of mind.
• Employee Assistance Program: We care about your well-being.

Ready to be a crucial part of our team? Apply now and let's create memorable parking experiences together!Since August 2017, we are owned by Park24, a listed Japanese company, and Development Bank of Japan (DBJ). Park24 is the majority owner based in Tokyo and is a major parking operator across 7 countries. DBJ, co-investor alongside Park24 and a Japanese government-owned financial institution, is a sophisticated private equity investor who also has a strong track record in infrastructure finance

National Car Parks