Working Days: Between Monday- Fridays (no weekends) days negotiable.
SALARY negotiable dependent on experience
Job summary:
Working under the direct supervision of the practice nurses and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will run his/her own clinics to assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and responsibilities of the role:
Phlebotomy
24hr Ambulatory Blood Pressure Monitoring
CVD Health Checks
Ear syringing
New patient health checks
ECG recording
Urinalysis
Chaperoning duties
Blood pressure/ pulse recording
B12, Flu, Pneumococcal vaccinations dependent on training
Weight management clinics
Spirometry
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Assisting with recall
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Other delegated duties considered appropriate to the post
Confidentiality
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety
The post-holder will assist with a full range of promotion and management their own and others health and safety and infection control as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures. This will include (but will not be limited to):
Using personal security systems within the workplace according to practice guidelines
Awareness of national standards of infection control and cleanliness and regulatory / contractual / professional requirements, and good practice guidelines
Responsible for the correct and safe management of the specimens process, including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements
Assist with the management and maintenance of Personal Protective Equipment (PPE) for the practice, including provision, ordering, availability and ongoing correct usage by staff
Assist the Infection Control Lead
Active observation of current working practices across the practice in relation to infection control, cleanliness and related activities, ensuring that procedures are followed and weaknesses / training needs are identified, escalating issues as appropriate
Assist with identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across clinical and patient process
Making effective use of training to update knowledge and skills, and assist with the training of others across the full range of infection control and patient processes
Assist with the monitoring practice facilities and equipment in relation to infection control, ensuring that provision of hand cleansing facilities, wipes etc are sufficient to ensure a good clinical working environment. Lack of facilities to be escalated as appropriate.
Assist with the safe management of sharps procedures including training, use, storage and disposal
Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards. Initiation of remedial / corrective action where needed or escalation to responsible management
Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, sterile, identifying issues and hazards / risks in relation to other work areas within the practice, and assisting with the maintenance of general standards of cleanliness across the practice.
Undertaking periodic infection control training
Waste management including collection, handling, segregation, container management, storage and collection
Spillage control procedures, management and training
Decontamination control procedures, management and training, and equipment maintenance
Maintenance of sterile environments
Demonstrate due regard for safeguarding and promoting the welfare of children.
Equality and diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional development
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate
Person Specification
Experience
Essential
Experience within a health care setting
Desirable
Experience in GP Practice
Special requirements of postEssential
Provide cover for absence of other NA/SNA/HCA when required
Qualifications
Essential
GCSE grade A to C or equivalent in English and Maths
Care Certificate
Knowledge / Skills
Essential
Ability to provide quality care
Good interpersonal and communication skills
Good organisational skills
Good team working skills
Effective time management skills
Ability to work independently following verbal or written instructions
Adaptable to change
Computer literate
Phlebotomy
ECGs
Blood Pressures
24hr BP checks
Desirable
Basic IT Skills
Knowledge in systmOne clinical systems
Patient Health Checks
Dressings/ simple woundcare
Imms and vacs course
Ear syringing
Spirometry
CVD health checks
Health and safety awareness
Awareness of Blood Borne Viruses
Qualities/Attributes
Essential
An understanding, acceptance and adherence to the need for strict confidentiality
Able to work on own initiative
Able to work under pressure and remain calm
Flexible and adaptable
Aware of own limitations
Keen to develop
Job Types: Full-time, Permanent
Pay: 14.25-15.10 per hour
Benefits:
Company pension
On-site parking
Ability to commute/relocate:
Newbold S40 2AB: reliably commute or plan to relocate before starting work (required)
Application question(s):
Have you completed the Care Certificate?
Education:
GCSE or equivalent (preferred)
Experience:
Healthcare Assistant: 1 year (preferred)
Language:
English (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
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