Job Description

Join our caring team!

Are you a warm, friendly, and organised individual with a passion for providing excellent customer service? We are looking for a

Nursing Home Administrator

to join our team at Baylham Care Centre.

Baylham Care Centre is a residential Care Home located in the beautiful Suffolk countryside between Ipswich and Bury and close to Stowmarket. We are looking for a friendly, professional, and organised individual to join our team. This vital role means that you will be the first point of contact for residents, families, and visitors, ensuring a positive and welcoming experience for all.

Part of your role will include rota management, ensuring the right staff are in place at the right time to deliver excellent care.

Responsibilities

As the first point of contact for visitors, residents, and staff, you will play a vital role in creating a welcoming and professional environment. Your responsibilities will include:

To manage all front office operations and related activities and ensuring that a welcoming environment is present in the home 365 days a year. Manage contracts to ensure that they meet resident / family member satisfaction and also ensuring that they meet the needs of the business. To work alongside the Registered Manager and other key personnel in the business to implement systems, processes and procedures that improve business performance. To collate monthly reports for presentation to the Registered Manager and other relevant personnel on matters relevant to the variables of business performance. To ensure that all administrative tasks are actioned in a timely manner. Rota Management Working with HR on vital tasks such as absence management, employee relations and recruitment.

Skills

Proficient in office management and administrative tasks, including data entry and clerical duties. Strong organisational skills with the ability to prioritise tasks effectively. Familiarity with computer software such as Microsoft Office for documentation and communication purposes. Experience in using HR systems Excellent verbal and written communication skills to interact professionally with staff, residents, and families. Ability to work collaboratively within a team while also demonstrating leadership capabilities. Experience in a care home setting is a must

You will need to be confident with IT and able to pick up systems quickly.*

Unfortunately we do not offer sponsorship and you must be eligible to work in the UK.

Job Types: Full-time, Part-time, Permanent

Pay: 12.50 per hour

Benefits:

Company pension On-site parking Referral programme
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person