Job Description

The Nursing Support Worker is a vital part of the Multi Disciplinary Team. Acting under the direction of registered nurses, the Nursing Support Worker is responsible for engaging in a variety of interventions with patients. These range from direct, compensatory nursing care, working in accordance with observation and engagement policies, monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient's own home.



The Nursing Support Worker contributes to the patients' recovery pathway in a number of key ways. They provide the patients with role modelling as regards effective and reciprocal communication and relationships.



In Secure services the Nursing Support Worker is central to maintaining the necessary balance to ensure that the environment is both therapeutic and secure.



Multi disciplinary assessments and mutually agreed Care and Treatment Plans rely heavily on information gained via the direct patient contact that the Nursing Support Workers provide.



The post holder will work across secure services in-patient wards and may be required to work adult MH in-patient wards, carrying out tasks involving the following:



The post holder will work with individuals with mental health and learning disability needs



To foster hope in individuals, promote self management, using the whole person approach towards recovery



To support patients during times of emotional distress.



To support patients to access and develop self management techniques, being guided by CTPs



To actively contribute to the maintenance of an environment that is both therapeutic and secure



To ensure that patients are treated with dignity and respect at all times



To maintain effective engagement with the patients, family and carers



To promote equality and respect the rights of all individuals



To contribute to the support and management of individuals throughout the recovery journey



The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.



Interviews to be held on 07/08/2025.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.