We are seeking a detail-oriented and proactive Ocean Freight Import Clerk to join our logistics team. The ideal candidate will have a strong understanding of import processes and regulations and will be adept at managing relationships with various stakeholders.
Responsibilities
Manage import files from booking to final delivery, ensuring accurate and timely data entry into the freight management system.
Liaise with overseas agents, shipping lines, and carriers to obtain arrival notices, bills of lading, and other necessary documents.
Ensure accurate and compliant customs entries are completed.
Track shipments and update customers on ETA, clearance progress, and delivery status.
Verify and process freight invoices, including ocean freight, port fees, and customs charges.
Prepare and distribute arrival notices and delivery instructions to clients and haulage companies.
Resolve discrepancies or delays with shipments, proactively communicating issues to clients and internal teams.
Provide excellent customer service and maintain professional relationships with clients, suppliers, and partners.
Requirements
Minimum 3-4 years' experience in ocean freight import operations within a freight forwarding environment.
Strong knowledge of shipping documentation (e.g., bill of lading, commercial invoice, packing list).
Familiarity with customs clearance procedures and INCOTERMS.
Excellent organizational skills and attention to detail.
Strong communication and problem-solving skills.
Ability to multitask and work under pressure in a fast-paced environment.
Experience with both FCL and LCL shipments.
Basic understanding of port operations and container logistics.
Previous use of customs software systems (e.g., CHIEF/CDS).
Working Hours:
Monday to Friday, 9:00am to 5:30pm
Flexibility may be required during busy periods.
If you are passionate about logistics and have the required skills to excel as an Ocean Freight Import Clerk, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: 32,000.00-38,000.00 per year
Benefits:
Company pension
Work Location: In person
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