Job Description

About us
The One Front Door (OFD) Service is seeking to appoint an OFD administrator to join our friendly team, working in a busy multi-disciplinary team environment.
The One Front door service is the single point of contact for all of Warrington residents needing to access Warrington's Intermediate Tier services. Working together, our Health and Social care services have created a "One system, One Population, One Purpose" to improve the outcomes for our Warrington Residents. Part of the One Front Door service includes monitoring and responding to incoming calls from customers who have Carecall and Telecare equipment installed in their properties to support them to live well and independently at home. The Carecall service has circa 4,500 customers.
The role
The role of the OFD administrator is responsible for the undertaking of administration tasks within OFD service. You will work as part of an integrated team providing administrative support duties, which will include be not limited to processing referrals, answering phones, typing reports and correspondence, ordering and goods receipting equipment, photocopying, and filing. This role includes dealing with highly confidential information and requires a high level of discretion.
What's needed?
The successful applicant will need to be proficient in IT with a knowledge of Microsoft office and have the ability to work on their own initiative with minimum supervision.
The successful applicant will need to be flexible and able to work 30 hours per week over a 7-day period within the hours of 8:30 - 17:30, on a rota basis which includes weekends and Bank Holidays.
Benefits
As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme

Key Dates & Further Information
If you would like any further information, please contact Peter O'Reilly - Deputy Team Manager for an informal discussion on 01925 972284.
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of?employment. Sponsorship is not available for this role; therefore, you must have the right to work in the UK to be eligible for appointment.
DBS clearance is required.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
DBS clearance is required.
Warrington Borough Council is a Disability Confident employer
Job details
Salary
GRADE 04 (25,182 - 25,584)