Job Description

Job Overview

We are seeking a highly organised and proactive individual to join our team. This role is central to the day-to-day operations of the business and involves coordination across invoicing, dispatch, purchasing, customer support, and internal sales functions. The ideal candidate will have strong administrative experience, excellent Excel skills, and previous exposure to a similar fast-paced office environment.

Responsibilities

Invoicing & Dispatch

Prepare and issue invoices for all outgoing orders. Coordinate dispatch processes for UK and Ireland deliveries. Organise transport and ensure accurate documentation accompanies each shipment. Create manual packs for each product, including stamping serial plates.

Purchasing & Data Entry

Receive purchase orders and accurately enter them into the internal system. Track and update order progress, ensuring full visibility across departments.

Sales Support

Provide backup support to the Irish sales team. Answer incoming customer calls and respond to general enquiries. Process payments and follow up on outstanding payments when required. Assist with scheduling collections, deliveries, and customer appointments.

Administration

Maintain organised and update records. Ensure all paperwork is completed accurately and in line with company processes. Support management with general office tasks and operational requirements. Coordinate dispatch processes for UK and Ireland deliveries. Organise transport and ensure accurate documentation accompanies each shipment. Create manual packs for each product, including stamping serial plates.

Experience

2-3 years office experience or administrative background is essential. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other general IT systemas is essential. Experience with QuickBooks or similar accounting software is preferred Strong organisational skills with the ability to prioritise tasks effectively. Ability to manage multiple tasks simultaneously in a fast-paced environment. Good communication skills with professional phone etiquette is essential. Familiarity with clerical procedures and office management practices.

Personal Attributes

GCSE Grade C or above (or equivalent) in Maths and English Associate degree preferred Highly organised and reliable. Able to work independently and as part of a team. Proactive approach to problem-solving. Positive attitude and strong work ethic.
Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Additional leave Employee discount Free parking On-site parking Private medical insurance
Work Location: In person