Job Description

Company Overview

HCMS with a strong bias towards long-term management, our modus operandi is to introduce an effective system of management through which we can drive up standards of client care and so improve business performance. We have a proven track record of turning under-performing care homes into high quality and commercially successful units. We believe that sustained commercial success can only be achieved through the delivery of high standards of quality care and consistent and effective management.

Over the past 15 years, our team has operated in excess of 500 care homes and carefully handled everything from resolving regulatory and contracting difficulties, arranging continuity of suppliers, book-keeping and monthly management reporting, to recruitment and training of staff and implementation of care quality and management systems.

Specific challenges are faced when taking over a home that has experienced a long-term lack of investment and these are well understood by the HCMS team. Our excellent relationship and reputation with the regulatory bodies have played a key role in enabling us to meet these challenges in a constructive way.

Summary

We are seeking a dedicated Office Administrator to join our team in the United Kingdom. Based at our head office location, this role is vital in ensuring smooth administrative operations that support our commitment to outstanding elderly care.

Responsibilities

HR Administration

Support the full employee lifecycle, including recruitment, onboarding, and offboarding Maintain employee records, HR databases, and personnel files Manage right-to-work checks and oversee the full cycle of Certificate of Sponsorship renewals Coordinate training bookings and upload certification Complete and log DBS & PVG checks in a timely manner

Finance Administration

Process purchase ledger invoices Support sales ledger activities including payment triggers Issue letters and statements for admissions and discharges Assist with occupancy and income reconciliations Prepare documentation for statutory audits Support cheque banking and general finance admin

General Office Administration

Oversee day-to-day office operations to maintain an organised and efficient workspace Manage office supplies, equipment, and supplier relationships Coordinate meetings and travel arrangements Manage incoming calls, emails, and correspondence Order manuals/literature for care homes Monitor staff leave balances, timesheets, and attendance

Skills & Qualifications

Essential:

Proven experience in office administration, HR support, finance admin, or similar Strong understanding of HR processes and basic financial principles Excellent organisational and multitasking abilities High attention to detail and accuracy Proficient in Microsoft Office and HR/finance systems Strong communication and interpersonal skills Ability to handle confidential information professionally

Desirable:

Diploma or degree in Business Administration, HR, Finance, or related field

Personal Attributes

We're looking for someone who is:

Professional, approachable, and reliable Proactive with a positive, can-do attitude Able to work independently and collaboratively Adaptable and comfortable in a fast-paced environment Friendly, patient, diplomatic, and a supportive team player

Call-to-Action

'Join us in making a difference! If you are organized, compassionate, and ready to support our mission of providing exceptional elderly care through efficient administration, we invite you to apply today and become part of our caring community.'

Job Type: Full-time

Pay: Up to 25,000.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Store discount Work from home
Work Location: In person