Job Description

Office Administrator

Location:

Forest Row, East Sussex

Salary:

24,000 - 28,000 per annum (dependent on experience)

Hours:

Full time, Monday to Friday, 9:00am - 5:00pm

Join Our Team at VG Builders Ltd

We are a well-established, family-run specialist contractor with a proud history dating back to 1980. Based in Forest Row, VG Builders Ltd delivers high-quality structural repairs, passive fire protection, renovations, reactive maintenance, and insurance-backed works across the South East of England. We are trusted and accredited by CHAS Elite, CPA, SafeContractor, and more -- with a reputation for excellence, safety, and craftsmanship.

We work across both the public and private sectors, providing tailored services to homeowners, insurers, housing associations, and commercial clients.

As we continue to grow, we're looking for an organised and proactive

Office Administrator

to become a key part of our close-knit team. This is a varied and rewarding role ideal for someone who enjoys multitasking and being at the heart of daily operations.

Key Responsibilities

Act as the first point of contact for the business: handling calls, emails, and client portal enquiries Coordinate site visits for the projects team. Keep CRM records up to date and manage client and contractor correspondence Liaise with subcontractors, suppliers, and customers to ensure smooth workflows Provide administrative and compliance support to directors and site supervisors Carry out general office duties including filing, data entry, and managing supplies

What We're Looking For

Previous experience in an administrative or office-based role (construction or technical industries preferred) Strong Microsoft Office skills (Outlook, Word, Excel); CRM knowledge (e.g., Salesforce) is a bonus Excellent communication and organisational abilities Able to prioritise and manage multiple tasks in a busy environment Friendly, professional manner with a customer-focused approach Knowledge of insurance processes or building standards is advantageous

What We Offer

Competitive salary of 24,000 - 28,000, based on experience 20 days annual leave plus bank holidays Company pension contribution Ongoing training and career development pathways Supportive, inclusive working environment in a long-established family-run business
Job Type: Full-time

Pay: 25,000.00-28,000.00 per year

Benefits:

Casual dress Company pension
Language:

English (required)
Work Location: In person

Application deadline: 01/08/2025