Job Description

Company description

Williamwood Medical Practice is a friendly, Forward thinking practice team.

Job description

About Us

Williamwood Medical Practice is a welcoming and forward-thinking GP practice dedicated to providing outstanding care for our patients.

Position Overview

We are looking for a motivated and enthusiastic individual to join our friendly team. This role is available on either a part-time or full-time basis, requiring a minimum of three working days (Monday to Friday) between the hours of 8:00 AM and 6:00 PM.

About the Practice

Situated in Clarkston, we are a busy practice with a patient list of approximately 11,000 patients. We use EMIS, Vision, and DOCMAN systems, so previous experience with these is desirable, along with experience of working in a GP practice. However, full training will be provided for the right candidate.

Key Responsibilities

Provide an efficient, professional, and confidential service to patients in person and over the phone. Perform a variety of administrative tasks, ensuring patients are directed to the appropriate services promptly. Handle problem-solving tasks, which are a key part of the role, requiring a calm and logical approach. Maintain clear and effective communication skills, including active listening and telephone etiquette, to facilitate seamless patient interactions. Collaborate effectively as part of a team and work independently when needed, even in high-pressure situations.

Person Specification

Strong interpersonal and communication skills, with the ability to deal sensitively with patients and colleagues. Proficient with computers and confident using systems such as EMIS, Vision, and DOCMAN. Excellent problem-solving abilities, demonstrating initiative and a proactive approach. Organised, detail-oriented, and capable of multitasking in a fast-paced environment. A team player who can also work autonomously when required.

Benefits

Salary: 11.44-12.00 per hour. 20 days of annual leave plus bank holidays. Eligibility to join the NHS Pension Scheme. On-site parking. Flexibility to work from home when necessary.

Additional Information

Job Type: Full-Time or Part-Time. Schedule: 8-hour shifts, Monday to Friday. Work Location: On-site in Clarkston.

Reference ID

: JA/INDEED/ADMIN

If you are passionate about delivering excellent patient care and thrive in a role that requires strong communication and problem-solving skills, we would love to hear from you. Apply now to join our supportive and dedicated team!

Job Type: Full-time

Pay: From 12.66 per hour

Benefits:

On-site parking Work from home
Language:

English (preferred)
Work Location: In person

Application deadline: 17/01/2025
Reference ID: JA/INDEED/ADMIN