Job Description

Office Administrator - Full Time (Grangemouth)

Part-time hours (9am-3pm, Monday to Friday) will be considered.

Enviroclean are a well-established business supplying cleaning and janitorial solutions, predominantly in the Scottish region, but also with National offering. Our strength lies-in our outstanding customer service coupled with depth of stock, experience, knowledge and service package.

Enviroclean offer a challenging work environment, competitive wage and benefit package and a strong commitment to continuous improvement and excellence.

We have a culture of modesty and humility; we work hard; we're passionate, we love what we do; the client is always cared for; we have a culture of care for our staff.

Our company values that define how we work are:

Integrity

,

Commitment

,

Loyalty

and

Trust

We are seeking a highly organised and proactive

Office Administrator

to support the day-to-day operations across our

Sales, Purchasing, and Operations

departments. This is a key role within our organisation, ensuring internal workflows run smoothly, customers are well-supported, and business processes are completed accurately and efficiently.

The successful candidate will be responsible for administrative coordination, order and quote processing, internal communication, and supporting supply chain and scheduling activities. If you're detail-orientated, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

Provide administrative support across

Sales

,

Purchasing

, and

Operations

functions. Manage the

sales inbox

, process

sales orders

, and track

purchase orders

,

inventory

, and

delivery timelines

. Prepare

quotes

,

sales reports

, and customer-facing documentation. Communicate regularly with

customers

, ensuring satisfaction through consistent follow-ups and clear updates. Liaise with

suppliers

,

clients

, and

internal stakeholders

to ensure timely and accurate order fulfilment. Maintain accurate records, contracts, and ensure all documentation meets compliance requirements. Support

scheduling

,

logistics coordination

, and operational planning.

Skills & Experience Required

Experience in a

sales

or

customer service

-oriented role. Strong attention to detail and the ability to process orders quickly and accurately. Customer-focused, always putting the client first and upholding the standards of our

Customer Service Charter

. Confident communicator with excellent organisational skills. Ability to stay calm under pressure, meet deadlines, and manage competing priorities. A

collaborative team player

with a proactive, problem-solving mindset.

Desirable System Skills

Proficient in

Microsoft Office

(Word, Excel, PowerPoint). Strong

email etiquette

. Experience using

CRM systems

(HubSpot preferred). Familiarity with

Orderwise

or similar

ERP systems

.

Benefits

20 days holiday plus bank holidays

Good Public transport connections

Basic food provisions provided

Culture of caring for staff.

Job Type: Full-time

Pay: 26,000.00-29,000.00 per year

Benefits:

Canteen Discounted or free food Free parking On-site parking
Language:

English (preferred)
Work Location: In person