Job Description

About Us

Energy Costs Managed is a growing business energy consultancy helping UK companies reduce and manage their energy costs. Based in Hartlepool, we specialise in energy procurement and long-term cost-saving strategies for businesses of all sizes.

Job Overview

We are seeking a highly organised and detail-oriented

Sales & Office Administrator

to support the day-to-day operations of our sales team and office environment. The ideal candidate will have previous

administration experience

, ideally in a

sales-focused environment

, and be confident using

CRM systems

and office software.

This is a vital role in our business, ensuring administrative processes run smoothly while supporting the sales function behind the scenes.

Key Responsibilities

Answer incoming phone calls, respond to emails, and manage internal and external correspondence Input, update, and manage data within our CRM system Monitor commission payments from suppliers and to internal sales agents Contact customers to track client payments and sales commission status Contact energy suppliers to handle and manage customer queries and resolve issues promptly Maintain both digital and physical filing systems to ensure all documents are well-organised Provide general administrative assistance to management and the sales team

What We're Looking For

Proven

administration experience

, preferably in a

sales or commercial office environment

Confident using

CRM software

and strong general IT proficiency Excellent attention to detail and data accuracy Strong organisational and time management skills Clear and professional communication skills, both written and verbal A proactive, team-oriented attitude with a willingness to support across departments as needed

Why Join Us

Competitive salary based on experience (25,000 - 30,000) Full-time or Part-time options available Friendly and supportive team environment Opportunity to be part of a growing company with real impact
If you're an experienced administrator looking to play a key role in a busy, fast-paced office, and want to support a successful sales team we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Ability to commute/relocate:

Hartlepool TS25 5TG: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 2 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person