Job Description

Are you ready to join a company where your contributions truly matter?

At FJL Recycling Ltd, we're more than just a business -- we're a family run business with a strong set of values.

We're looking for a dedicated Office Administrator to support our Sales, Customer Service, and Operations teams as we continue to grow and make a positive impact on our community and the environment.

At FJL Recycling, our culture is built on respect, teamwork, and a shared commitment to sustainability. We believe in looking after our people, providing a supportive and friendly workplace where everyone is encouraged to develop their skills and reach their potential. Our team describes us as welcoming, approachable, and always willing to lend a hand.

Our Values:

Community: We create a workplace where everyone feels valued and included Sustainability: We are passionate about making a difference for the environment, our local area which in turn helps the planet. Integrity: We do the right thing for our customers, our colleagues, the business and the planet. Excellence: We strive for the highest standards in everything we do.
About the Role

As our Office Administrator, you'll play a key role in keeping our business running smoothly. Your responsibilities will include:

Sales Administration

Handling incoming queries by phone and email Processing sales orders and managing customer accounts Preparing quotes and invoices Updating our CRM system so that it is always up to date Supporting the sales team with administrative tasks
Customer Support Administration

Handling incoming queries by phone and email Providing friendly, knowledgeable assistance to our customers Logging and resolving customer issues promptly Actively liaising with other team members
Operational Support Administration

Coordinating schedules and logistics for collections and deliveries Maintaining accurate records and documentation Supporting the operations team with day-to-day admin tasks
What We're Looking for?

If you have most things in the list, but don't have everything, don't worry! If you have bags of enthusiasm, a willingness to quickly learn things you need to, and you'd like to come and work in our team, then get in touch.

Must haves:

A well presented individual who is helpful, courteous and has a good command of written and spoken English. A good, warm, helpful telephone manner. A good team player that can work on their own, and be an integral part of the team Previous experience in an office administration role Excellent communication and organisational skills A positive, can-do attitude and a willingness to be part of a supportive team A willingness to keep performing 'when the pressure is on' Strong attention to detail and the ability to manage multiple tasks Proficiency with G docs and Microsoft Office (Word, Excel, Outlook)
Other qualities we'd love:

Previous experience in an office administration role (ideally with exposure to sales or customer service)o Experience in the recycling or waste industry is a bonus, but not essential
What We Offer

A welcoming, family-run environment where you'll be supported and encouraged to grow The opportunity to be part of a close-knit team, where, sometimes, you can have fun! Competitive pay and generous holidays The chance to make a real difference--for our customers, our team, and the environment Opportunities for training and development as we continue to expand
Are you ready to join a company that values your hard work and cares about your future?

Apply today to become an Office Administrator at FJL Recycling -- where your career and our commitment to always being the best we can matters.

Job Types: Full-time, Permanent

Pay: 22,185.00-27,088.00 per year

Benefits:

Company pension Free parking On-site parking Referral programme
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Application question(s):

What are you looking to achieve in your next career move? Do you think you can work within a high pressure environment?
Education:

Certificate of Higher Education (preferred)
Experience:

Waste management: 1 year (preferred)
Language:

English (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: Charlie's Admin Role