Job Description

Job Title:

Office Administrator / Manager - Domiciliary Care

Location:

Selby, United Kingdom

Contract Type:

Full-time, Permanent

Hours:

37 hours per week (Monday-Friday, 9am-5pm) with occasional flexibility as required

Salary:

25,000-26,000 per annum (depending on experience)

About Us

We are a reputable domiciliary care provider committed to delivering person-centred support to clients in their own homes. Our dedicated team upholds the highest standards of compassion, professionalism and integrity. We are now seeking an experienced Office Administrator / Manager to ensure the smooth running of our office and provide essential administrative support to our care teams.

Job Purpose

To oversee the day-to-day administration of the office, maintain accurate records, and support both management and care staff in delivering high-quality domiciliary care services.

Key Responsibilities

Office Management

Act as the first point of contact: answer calls, respond to emails and welcome visitors. Manage office supplies, equipment and stationery; liaise with suppliers to ensure timely replenishment. Maintain office systems (filing, database, paper and electronic records) in compliance with GDPR and CQC requirements.

Client & Staff Records

Maintain accurate client care plans, risk assessments. Keep personnel records up to date, including DBS checks, training certificates and induction paperwork.

Compliance & Quality Assurance

Assist in preparing for audits. Monitor and report on compliance. Coordinate mandatory training sessions and ensure all staff renew certifications on time.

Team Support & Communication

Provide administrative support to the Registered Manager. Distribute internal communications, memos and policy updates. Organise team meetings, take minutes and follow up on action points.

Person Specification

Essential Criteria

Proven experience in office administration Excellent organisational and time-management skills Strong IT skills (MS Office suite: Word, Excel, Outlook) Exceptional verbal and written communication Ability to prioritise and multitask under pressure Attention to detail and accuracy

Desirable Criteria

Previous experience in domiciliary or healthcare setting Familiarity with care management software (e.g. CarePlanner, Person Centred Software) Basic understanding of CQC regulations and standards

Qualifications & Training

Minimum GCSEs (or equivalent) in Maths and English. Willingness to undertake training (e.g. Safeguarding, Data Protection, Health & Safety).

Benefits

20 days' annual leave (plus bank holidays). Pension scheme with employer contributions. Support for continuous professional development.
This job description is not exhaustive and may be amended to meet the needs of the service.

Job Types: Full-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Administrator