Job Description

Are you someone that would love to be part of a friendly office environment and is looking for a Company that offers ongoing support and growth? If so, then Shine is the place for you!

'We exist to lead the industry by being the first choice for both our people and our customers.'

Shine have been restoring customers' damaged vehicles for over 20 years, offering a convenient mobile body shop solution to customers that have minor damage.

The Role

Your role will be to book customers onto our systems and assist with any general queries they may have via phone and other platforms. We are looking for someone that finds it easy to talk to people and who enjoys helping others.

The role is Monday - Friday (8am-5pm).

This role will involve:

Answering inbound calls from our customers, technicians, and Sector Managers to help with bookings and general queries

Outbound calls to assist with bookings and general queries

Interacting with colleagues using Microsoft Teams

Booking jobs onto our internal booking system

General administrative tasks including data inputting

Interacting and working together with the office team

Reviewing vehicle damage photos

Claims administration

Liaising with third parties

Full training will be provided for all areas of the role in a training programme that is tailored to you and your needs.

Essentials for the role

Helpful and a team player

Good interaction within an office environment

Microsoft Office skills required

Claims handling experience would be advantageous but not essential

Benefits of being part of the Shine team:

Starting salary from 26,208 per annum (dependant on experience)

Weekly pay

Company pension

Discount platform offering access to discounts and cashback at over 800 retailers

SmartTech at Currys PC World

Employee Assistance Programme and access to an online Employee Wellbeing Hub

Employee wellbeing support

Life Assurance 4 x basic salary

On-site parking

30 days annual leave (including Bank Holidays and Christmas shutdown)

Referral programme

Company events

Job Types: Full-time, Permanent

Pay: From 26,208.00 per year

Benefits:

Company events Employee discount Free parking Health & wellbeing programme On-site parking Store discount
Schedule:

Monday to Friday
Application question(s):

Could you please give your reason for applying for the role of Office Administrator at Shine Repair?
Work Location: In person