Job Description

Delivering exceptional client experience and being a first point of contact.

General office co-ordination and supply activities as well as overseeing the smooth running of the office.

Key Responsibilities/ Accountabilities/ Scope of role:

Manage the front of house and provide excellent customer service to our clients by welcoming guests as soon as they arrive and directing them to the appropriate person Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Answer, screen and forward incoming calls Maintain a professional reception area Book appointments and arrange meeting rooms and catering as required for client meetings, seminars, events etc. Co-ordinate all client events including seminars, dinners and hospitality (local and national) Arrange all invitations, birthday cards, Christmas cards etc. for clients Arrange business travel and accommodation Manage expenses Receive, sort and distribute daily mail/deliveries Manage office activities including those relating to the premises Liaise with IT to support any issues such as a broken printer Order stationery and office supplies and keep an inventory of stock Support the event team with any local events Collate data and put together reports Support the Area Financial Planning Director in managing the advisers including arranging team meetings, one to one's and events Support with general administrative activities
About You

Key Skills & Behaviours:

Organisational and planning skills Verbal and written communication skills Professional can do attitude Ability to be resourceful and proactive when issues arise Problem solving ability Attention to detail Flexibility Teamwork Ability to meet tight deadlines Ability to multi-task and adapt to change in a fast-paced environment A positive attitude with the ability to build relationships
Focus on our values:

Pioneering:

Innovate, take bold steps forward Stand up for what's right Question convention and stay curious Enthusiasm to take on new and different tasks

Dependable:

Use expertise to deliver on promises Persevere to get the right outcome Act with focus and care Delivery focused, with high energy and drive, and ability to deliver through others

Stronger together:

Collaborate, learn from experience, and adapt Share openly and transparently Listen, to include new perspectives

Qualifications Required:

Degree qualification is preferred however we will consider strong evidence of work experience if it is clear there are transferrable skills.

Key Experience Required:

Previous experience in Reception/Office administration preferable Proficiency in computer skills including MS Office Word, Excel, Outlook
Please submit an up to date CV with your application.

Job Type: Full-time Mon-Fri 0900-1700 Salary: Negotiable depending on experience Flexible working pattern - Can be considered
Job Types: Full-time, Permanent

Pay: 22,250.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: OA2022