Job Description

About the Role

We're looking for a confident and experienced Office Administrator to join our team in Worthing. This is a fast-paced, hands-on role that requires strong organisation, problem-solving skills, and a calm, friendly manner with customers.

You'll play a key role in supporting engineers, handling customer enquiries, managing appointments, and keeping our operations running smoothly.

Key Responsibilities

Answering phone calls and replying to customer emails Providing product and pricing information Booking appointments accurately Managing engineers' and surveyor's daily schedules Arranging Access Hire with third-party providers Liaising with suppliers for delivery updates Handling and escalating customer queries Processing customer payments Supporting customers with product-related queries Maintaining customer records Overseeing company vehicle maintenance (MOTs, tax, repairs, parts)

Requirements

Minimum 5 years' experience

in an administrative or customer service role Strong IT and communication skills Able to work independently and stay organised under pressure Comfortable handling a wide range of tasks and priorities Willing to occasionally work from our showroom when cover is needed

What We Offer

Competitive salary based on experience 28 days holiday (including bank holidays) Workplace pension Supportive team and friendly work environment Long-term role with room to grow
This Office Administrator role is an excellent opportunity for individuals looking to contribute positively to an office environment while developing their administrative skills further.

Job Type: Full-time

Pay: 22,880.00-24,305.00 per year

Benefits:

Company events Employee discount Free parking On-site parking
Schedule:

Monday to Friday
Language:

English (preferred)
Work Location: In person