Job Description

We're Coapt- a vibrant, ambitious team based in the heart of Brighton. As specialists in student accommodation, we handle a large number of applications from both students and guarantors. We're looking for an organised, competent, and friendly individual to join our administration team. You'll play a vital role in helping tenants secure their new homes and ensuring that tenancies start smoothly.

Your role will also involve supporting our professional properties, liaising with landlords, contractors, and residents, and being a welcoming presence at our office reception.

The Person We're Looking For:

You are:

Super organised and efficient Accurate and detail-oriented Friendly, professional, and approachable Able to handle stressful situations and different customers with confidence Inclusive and supportive of the wider business Computer literate, confident in Microsoft Office, and quick to learn new software systems Experience in handling customer enquiries or front-of-house reception duties would be an advantage.

What You'll Be Doing:

Processing student and professional tenancy applications Completing tenant referencing and Right to Rent checks Conducting key handovers and remote inductions Drawing up, issuing, and executing contracts Handling administration tasks, including digital filing, data entry, and record keeping Auditing records to ensure accuracy and compliance Answering queries from tenants, landlords, guarantors, and contractors in person, via phone, and email Acting as a friendly first point of contact at our office reception

Perks & Benefits:

29 Days Holiday (inc. bank hols)- plus an extra day per year of service (up to 5 extra days) 2 Additional Paid Social Days- enjoy our company events on us! Perkbox Employee Benefits - exclusive discounts, freebies & monthly reward points. Employee Assistance Programme- 24/7 confidential support, counselling & online GP. Business-Casual Dress Code- We're not you're stereotypical agent, so no need for suits and ties! Office environment- Friendly open-plan modern office environment Career Development Opportunities- we'll support your growth with learning, mentoring, and the chance to shape your role as you progress Regular events & socials- From casual get-togethers to exciting company-wide events Annual Overseas Mystery Trip- an exciting team getaway to a surprise destination! Enhanced Maternity/Paternity Pay available after reaching a key service milestone Subsidised Healthcare available after reaching a key service milestone Company Pension- Secure your future with our company pension plan

The Details:

Job Type: Full-time, Permanent Salary: 27,000 basic Schedule: Monday-Friday (9am-5:30pm) & 1 in 4 Saturdays (10am-4pm) ( working patten is negotiable- please let us know what you're looking for!) Location: In-person, Brighton
Please note- In person interviews will be held in Jan 2026

Job Types: Full-time, Permanent

Pay: 27,000.00 per year

Work Location: In person