Job Description

Overview

At

Eden Windows

, we create more than just home improvements -- we deliver premium living spaces with exceptional customer service. With state-of-the-art showrooms in Orpington and Gillingham, and a growing reputation across Kent and South East London, we're expanding our team to support rising demand.

We're now looking for a well-presented, proactive

Office Administrator

to be the face and voice of our

Orpington showroom

-- handling inbound calls, managing leads through our CRM, and giving customers a warm, professional welcome from the moment they walk through the door.

Duties

:

Answering all inbound calls and directing enquiries to the right team member Logging new enquiries and managing leads through our internal CRM system Supporting showroom visitors -- offering a friendly welcome and coordinating introductions to design consultants Booking appointments and updating calendars for the sales team Managing general admin including printing, file updates, and basic order prep Handling customer queries with confidence and care, both over the phone and face-to-face

We're Looking For:

A confident communicator with a great phone manner Well-organised, reliable, and detail-oriented Comfortable using digital tools -- CRM or admin system experience a bonus Presentable and approachable, with a calm, unflappable attitude Experience in admin, front-of-house, or sales support preferred A team player who enjoys supporting others and takes pride in delivering a brilliant customer experience
If you possess the necessary skills and experience, we encourage you to apply for this exciting opportunity to contribute to our dynamic team as an Office Administrator.

Job Type: Full-time

Pay: From 12.50 per hour

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Language:

English (required)
Work Location: In person