Job Description

Job Title:

Office & Payroll Administrator

Location:

Office-based - Bedford Heights, Bedford

Hours:

At least 30 hours per week Monday to Friday

About Us:

Brickbooks and Payroll Ltd is a growing accountancy firm specialising in trades and construction businesses. We pride ourselves on being proactive, responsive, and deeply invested in our clients' success. As we continue to grow, we are finding keeping a handle on the admin side of the business a struggle so we're looking for a dependable and experienced administrator who can keep the operational side of the business running like clockwork and support our expanding payroll function.

Role Overview:

This is a very varied, hands on role that blends office administration, PA, client onboarding, and payroll responsibilities. You'll be the first point of contact for many of our clients and a key part of ensuring smooth day-to-day operations in the practice.

Key Responsibilities:

Office & Administration:

Handle incoming phone calls and emails to the main inbox, responding or distributing as appropriate Manage company WhatsApp messages professionally and promptly Diary planning and meeting scheduling for the team and director Keep digital filing up-to-date and well organised Prepare and send client proposals using our templates and systems Support client onboarding including AML checks, risk assessments, and gathering relevant documentation - currently using Xama and Client Engager Maintain and update internal policies, procedures, licences, and insurances Prepare client reports in advance of scheduled meetings Ensure the office runs smoothly, proactively addressing issues before they arise Provide occasional support to the accountants as needed

Payroll & Compliance:

Process client payrolls including PAYE, CIS, and CIS300 returns - we currently use FreshPay Be confident in reviewing employment status and questioning IR35 issues Understand when subcontractors should be CIS registered and advise accordingly Keep accurate records and liaise with clients to resolve queries Stay up to date with payroll and compliance changes

Skills & Experience Required:

Proven office administration experience in a busy, client-facing environment Solid experience with payroll and CIS, including filing CIS300 returns - Qualification highly desirable Strong communication skills - confident on the phone, in emails, and when dealing with clients Able to prioritise, manage a varied workload, and remain in control under pressure Experience with AML procedures and understanding of risk assessment requirements - Training will be provided and an annual course will be required to keep up to date Proficiency with digital tools - email, WhatsApp, GSuite Highly organised, reliable, and comfortable working independently with minimal supervision Familiarity with accountancy practice operations is preferred

Personal Qualities:

Proactive and pre-emptive - able to spot what needs doing before being asked Comfortable managing your own workload and making decisions where appropriate Loyal, discreet, and trustworthy - you'll be handling sensitive data and client information A "no task too small" attitude - ready to roll up your sleeves and get stuck in

What We Offer:

A friendly, collaborative working environment where your input is genuinely valued Office-based working from our modern premises at Bedford Heights in Bedford Support with additional training to help you grow in the role and expand your skill set The opportunity to grow with the company and shape the admin and payroll positions if they need to be separated at a later date
Job Types: Part-time, Permanent

Pay: 19,047.60-21,060.00 per year

Expected hours: 30 per week

Benefits:

Canteen Company pension
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 01/09/2025