Job Description

About Us

We are a small, family-run business based in South Wales, specialising in the

manufacture, supply, and installation of motorised roof blinds

. While our roots are local, we proudly serve customers

across the whole of the UK

. We take pride in delivering high-quality products, excellent customer service, and a friendly, supportive working environment.

The Role

We are seeking a reliable, organised, and motivated

Office Assistant

to join our busy team. This is a customer-facing role ideal for someone who thrives in a fast-paced office setting and enjoys managing multiple responsibilities.

Key Responsibilities

Answer incoming customer phone calls in a professional and friendly manner Direct enquiries to the appropriate team member Manage and maintain the diary for our fitters Process new customer orders accurately Liaise with customers to provide job quotes Take payments and update customers on order progress Respond promptly and professionally to incoming emails File paperwork and maintain organised records Use Microsoft Word, Excel, and Outlook for daily administrative tasks Carry out general administrative and office duties

The Ideal Candidate Will

Be organised, well spoken, and literate Have strong written and verbal communication skills Be punctual, attentive, and dependable Be motivated, enthusiastic, and professional Be able to use initiative and think on their feet Have excellent attention to detail Have prior experience working in an office environment Be able to follow instructions and work well under direction Be capable of working calmly under pressure
Job Type: Full-time

Pay: 12.50 per hour

Expected hours: No less than 30 per week

Benefits:

Company events Company pension Free parking On-site parking
Experience:

office admin: 3 years (preferred)
Work Location: In person