Job Description

Office Assistant - Full Time (Monday-Friday, 9am-5pm)

Location: Lancaster Road, Preesall, FY6 0HN

Salary: Above minimum wage (depending on experience)
Hours: 9am-5pm, Monday to Friday (flexible hours may be considered)

About the Role

We are looking for a reliable and enthusiastic

Office Assistant

to join our friendly team. This is a varied role where you'll be supporting all team members in their daily tasks, ensuring the smooth running of the office and providing excellent customer service.

Full training will be provided, making this a great opportunity for someone who wants to learn and grow within the business.

Key Responsibilities

Greet customers and visitors at reception and assist as required Answer incoming telephone calls and help customers with enquiries Process and arrange dispatch of online orders (including booking carriers and resolving delivery issues) Update eCommerce listings with improved descriptions, images, and information Book in workshop jobs, photograph and document received items Contact customers for payment of completed jobs General office administration including filing, shredding, and data entry Maintain a clean and tidy work environment (including weekly cleaning of kitchen, office, and toilets, as well as hoovering) Make refreshments for the team and visitors

About You

Reliable, punctual, and eager to learn Confident and polite when speaking with customers Organised with good attention to detail Able to work independently and as part of a small team Previous experience answering telephone calls is an advantage, but not essential

What We Offer

Competitive pay (above minimum wage based on age) Salary review after a successful 6-month trial period (with monthly appraisals) Annual salary reviews thereafter Company pension scheme Free on-site parking 20 days holiday plus bank holidays Supportive and friendly working environment
Start date to be agreed (flexible for the right candidate)

Job Types: Full-time, Permanent

Pay: 10.50-12.50 per hour

Expected hours: 37.5 per week

Benefits:

On-site parking
Work Location: In person