Job Description

We are looking for an enthusiastic office assistant to join our team from the 1st March - 31st October 2026.

About us:

The Sabrina boat is a 60-seater passenger vessel on the River Severn that runs on the river loop around Shrewsbury town centre. We offer day trips with table service for drinks and live commentary, as well as a range of themed evening parties or food and drink functions for both public events and private hire. We also have a boutique room called the Stowe above our offices which is let out by users via various holiday letting sites. This is managed by the office team, and we have some potential plans for expansion on our accommodation in the long term.

About the role:

The office assistant will be largely office-based to help with the smooth running of the booking, administration, and leafleting responsibilities within a small team and will report to the Marketing and Reservations Manager. During peak season, this will involve being based on the main desk and dealing with phone calls, emails, and face to face walk ins. As well as visiting local attractions throughout the town centre to leaflet/poster drop off, including leafleting to the general public during busy times.

A part of this role, will also include assisting the front of house staff on the Sabrina boat during busy spells. This may include, taking drink orders, clearing tables, running orders and washing up.

The successful candidate will be dynamic, versatile, adaptable, and willing to learn. This vacancy is a seasonal role and will only be applicable until the end of October but can be resumed in the following season at the start of March.

Key responsibilities:

Taking enquiries and reservations by phone, email and online bookings

Assistance with the front of house staff on the Sabrina boat

High levels of customer service

Assistance with marketing - such as leafleting

Requirements of the Office Assistant:

Customer service focused

Organised

Previous office experience

Competent in the use of Microsoft Office Suite, Email, and social media channels

Good level of written and verbal communication skill

Any graphical design experience is great, but this is not essential

Staff Benefits:

Employee of the month

Free drink after your shift

Free hot drinks and soft drinks during your shift

Staff parties throughout the year

Boat Trips:

1 Free family ticket a season

1 Free dance theme night

Discounted food + drink theme night tickets

50 off picnic boat hire

How to apply:

Apply on indeed or

Email us your CV and cover letter

info@sabrinaboat.co.uk

On the other hand you are more than welcome to pop into our office and drop in your CV and cover letter!

If you have any questions, please feel free to give us a call on

01743 369741

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Job Type: Part-time

Pay: 8.00-12.71 per hour

Benefits:

Company events Employee discount
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative: 1 year (preferred)
Work Location: In person