Job Description

Caesarstone is a designer and manufacturer of premium engineered stone surfaces. These include low silica and silica free materials, as well as porcelain surfaces. The brand has a reputation as a global design leader, as well as providing the best customer service to channel partners and consumers in the UK.


We are currently recruiting for an

Office based Account Manager l

ocated at our offices in Enfield. Working within a regional team, you will support and assist with maximising the sales revenue and growth of Caesarstone. The Account Manager will be responsible for sales revenue to fabricators and servicing fabricator accounts. They will set up terms, provide quotations and any marketing collateral. They will also form relationships. The account manager will also be responsible for demand creation through the kitchen and bathroom (K&B) channel and will support the kitchen designers in effectively promoting Caesarstone at the point of sale. The account manager will conduct product knowledge sessions with the designers, and promote the Caesarstone colour collection.

RESPONSIBILITIES:

Analyse the market on an ongoing basis to ensure proper understanding of ALL competitor information and segmentation. Achieve team sales revenue, average selling price (ASP) and slab volume targets as agreed with Regional Sales Manager Retain and grow business with all existing accounts and new accounts. Evaluate accounts by potential, loyalty and willingness to work with Caesarstone. Identify and develop new business opportunities Maximise sales and specification of Caesarstone products Provision and maintenance of current samples and other marketing collateral at point of sale. Implementing the marketing exposure strategy to drive demand Educate customers on product properties, use and applications, so that they in turn will influence consumers positively to choose Caesarstone. Ensure that promotional product displays are implemented and maintained at the point of sale Ensures that customer issues are dealt with in an efficient manner, informing the Regional Manager of any problems that may arise. Gather market information from clients on their use of Caesarstone and other brands, regarding quality, color selection, service, installation, etc. Provides regular cross departmental communication Understands company capabilities and service, and effectively communicates all offerings to the customer. Keep an up-to-date and accurate database (CRM) on all customer accounts; capture appropriate details of activities

This is a full-time role, working, 37.5 hours per week Monday - Friday 09:00-17:30


We support a collaborative work environment and being a team player is very important to us.



Requirements:

Experience

Essential: At least 2 years sales experience in a business to business or business to consumer environment.


Desirable:A minimum of 3 years business to business sales experience within the kitchen & bathroom or work surfaces industry. Experience of working with a premium brand.

Education / Qualifications

Essential : English and Maths to grade C GCSE or equivalent.


Desirable : A levels, a university degree or Professional qualification.

Skills and Knowledge

Essential: Excellent interpersonal, communication and time management skills.


Computer literacy experience of Microsoft Word, Outlook and Excel. Basic sales and training skills. Ability to journey plan in given area.


Desirable: Commercial awareness. A knowledge of the kitchen & bathroom or work surfaces industry.

Personal Attributes

Able to work on own initiative.


Able to work effectively for and with a number of employees.


Calm temperament.


Polite and co-operative.


Methodical and organised in approach

Diplomacy / Propriety / Etiquette

- All customers must be treated with respect and courtesy.

Adaptable and Flexible

- The requirements of this role include a need for a flexible approach to duties carried out.

Professional Image

- This must be presented at all times to customers through approach to quality of work and maintaining a clean and presentable appearance.

Team Work

- Able to work with and contribute to the whole team.




Location website:


UK