Job Description

Overview

With over 100 years of combined experience within the aftermarket warranty industry, A1 Approved have developed what we believe to be an unrivalled level of dealer and customer care, as a direct result of the company has experienced progressive natural growth over the years, with exponential expansion within the last 18 months alone, as a direct result of this we are seeking to employ a claims handler to add to our existing team.

The successful candidate will be responsible for managing and processing warranty claims efficiently and accurately. The position is suitable for applicants who thrive in a structured, fast-paced environment.

Responsibilities

Review and verify claim documentation to ensure completeness and accuracy Process claims in accordance with company policies and procedures Maintain detailed records of all claims processed, including updates and correspondence Communicate effectively with customers, garages, and internal teams regarding claim status and requirements Assist in resolving claim disputes or queries promptly and professionally Support the team with administrative tasks such as filing, data entry, and document management

Requirements

Prior experience within the motor trade, such as a service/parts advisor or in a workshop environment would be beneficial and preferred. Strong organisational skills with the ability to prioritise tasks effectively Excellent attention to detail to minimise errors during processing Good communication skills, both written and verbal Ability to work independently as well as part of a team A proactive approach to problem-solving and a high level of professionalism
Job Type: Full-time

Benefits:

Additional leave Canteen Company events Company pension Free parking On-site parking
Job Type: Full-time

Pay: 27,000.00 per year

Work Location: In person