Job Description

We have an exciting position for an office co-ordinator to fulfil a full-time role within our company. You must be enthusiastic and resourceful with good communication skills and willing to work with the rest of your team. You must also be self motivated with a can do attitude.As a small but growing local business we pride ourselves on being quick and efficient with a positive and friendly approach to both the sales and servicing side of the business. You will be predominately working with a small team who are office based while assisting the directors in daily tasks and business development and general office management. Experience in social media and e-commerce would be a plus but not essential.

Daily roles will include:

Dealing with customer accounts (diary management, booking and invoicing completed work and part ordering)

Answering telephone calls

Booking customers service calls on our in house system

Helping other team members with their daily tasks, and general office work

Other responsibilities will include|:

Booking and planning holiday leave

Dealing with vehicle maintenance; booking services, routine maintenance and aligning availability and time with engineers schedules

Collating data on engineers weekly performance figures

Dealing with customer complaints

Identifying and helping other members of the team grow and fulfil their potential.

The ideal candidate will be someone who can bring their previous experience into the business and provide new ideas and ways to operate and improve customer experience and streamline business operation.

Full-time hours: 37.5 hours per week Monday to Friday 8.30am-5pm with a one hour lunch break (unpaid).

Full training will be given but a high level office management experience is essential. A good knowledge of H.R and Health and safety will be a plus.

The role does require the chosen candidate to be a key holder and opening and closing of the company premises will be required when the directors are not available.

Interviews will be held at our office in Birkenhead between the hours of 9am-6pm Monday to Friday however we are flexible.

21 days a year holiday increasing with service, plus bank holidays.

Job Types: Full-time, Permanent

Pay: 28,000.00-30,000.00 per year

Application question(s):

Do you hold a driving licence
Language:

English (required)
Work Location: In person