Job Description

Location:

BioCity, Bo'ness Road, Motherwell ML1 5UH

Start Date:

ASAP

Hours:

Monday to Friday, 9am - 5pm

Contract:

Full-time, Permanent

About Venneir

Venneir is the UK's leading cosmetic oral care company, committed to transforming smiles through high-quality, innovative products and services. We specialise in:

Oral Care Products:

Our range includes professional-grade toothpaste and mouthwash tailored for veneers, crowns, implants, bonding, and natural teeth. These products are designed to whiten, protect, and lift stains, helping maintain both the appearance and health of your smile.

Custom Dental Appliances:

We manufacture bespoke dental solutions such as click-in veneers, Essix retainers, night guards, and whitening kits. Each item is produced in our advanced laboratory at BioCity, Scotland, by expert technicians using the latest technologies.
Our products are trusted by consumers and professionals alike, reflecting our dedication to precision, aesthetics, and innovation across the dental and cosmetic care sectors.

About the Role

Previous experience is not required but is preferred. A willingness to learn, enthusiasm for developing new skills, and an interest in dental or healthcare settings are highly valued.

Responsibilities

Provide administrative support across various departments Handling inbound and outbound customer calls. Manage customer queries via Zendesk, email, and phone, including complaint resolution Learn and use CRM systems and tools Develop strong communication and service handling skills Work collaboratively with a supportive and dynamic team Learn about and use 3D printers

What We're Looking For

Confident with computers and digital systems Strong written and verbal communication skills Ability to communicate effectively with customers Eagerness to learn, take initiative, and solve problems Friendly and approachable with a professional demeanour Interest in oral care, dental technology or healthcare innovation

Benefits

Competitive entry-level salary Full training provided across admin, customer service, and lab operations Standard holiday allowance Access to excellent on-site facilities including: Free gym membership Pool table and air hockey table Staff canteen Free on-site parking Convenient public transport links

Apply Now

If you're motivated, curious, and ready to take your first step in a growing company with a strong reputation in the oral care industry, we'd love to hear from you

Job Types: Full-time, Permanent

Pay: 23,810.00 per year

Benefits:

Canteen Company events Discounted or free food Employee discount Free parking Gym membership On-site gym On-site parking
Application question(s):

What do you know about our company and what we do? Do you have any upcoming commitments? What skills or qualities do you think you'd bring to our team? What date are you available to start?
Work Location: In person