Job Description

JOB TITLE: OFFICE JUNIOR / ADMINISTRATOR

LOCATION: Wendens Ambo (near Saffron Walden)

MOVING TO NEW SITE IN BRAINTREE IN SEPTEMBER 2025

STATUS: Full Time

COMPANY PROFILE

CRS Technics Limited provides component repairs to a wide range of commercial aircraft operators including Boeing, Airbus, Embraer, ATR and Bombardier. Created with the vision of innovating and improving the reliability of aircraft components to reduce costs and adding value. Based in Wendens Ambo, near Saffron Walden, England and Waterford, Ireland, CRS Technics Limited has ambitious growth plans which involve recruiting, developing and retaining the best engineering talent.

THE POSITION

We are seeking a full time Office Junior / Administrator to join our Commercial Admin team. The role holder will report to the PA/Commercial Office Manager and the primary purpose of the job will be to support our admin team aircraft operators in providing excellent customer service.

MAIN JOB TASKS AND RESPONSIBILITIES

Accurately input information into our inhouse database systems (Aerotrack). Handle any customer service issues and complete general administrative duties. Regular liaison by telephone and email with our Aviation Partners to manage, track and progress the maintenance and repair of airline components. Establishing and maintaining relationships with the CRS Technicians, Buyer, Sales and Admin Team members internally. Responds to customer enquiries by telephone or email in a professional and timely manner. Adheres to all Company standard operating procedures Adheres to all health and safety procedures Meets customer service and quality standards Ensures all administration and systems inputs meets agreed standards

EDUCATION, SKILLS AND EXPERIENCE

GCSE Level or equivalent. Experience with Microsoft Office. Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)

Key Competencies

Teamwork. Communication skills. Planning & organising. Problem analysis and problem solving.
Finally, the individual will be a team player, willing to learn, disciplined, with an eye for detail and a self-starter. There is a "one team" spirit at CRS Technics relying on every Team Member to pull together.

EMPLOYEE BENEFITS

Competitive Salary

Annual Profit Share Scheme

31 days holiday including Bank Holidays

Working hours: 8:00-16:30

Nationally recognised Training provided and career development opportunities

Employee Assistance Programme

APPLICATION PROCESS

Please email YOUR CV AND Covering Letter to careers@crs-technics.com to apply

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday Overtime
Work Location: In person