Job Description

Overview

We are seeking a highly organised and proactive Office Manager to run the back office for our plumbing & heating business. Working alongside the Operations Manager, the ideal candidate will have proven administrative skills, be passionate about good customer service and have some basic accounting knowledge.

Duties

Run the office on a day-to-day basis Schedule jobs and arrange follow up work as and when required Maintain accurate records using Xero for financial tracking and reporting Organise fleet maintenance Point of contact for external providers to maintain and arrange insurance, phone systems, accountancy, advertising etc Implement efficient organisational systems to streamline office processes Deal with customer enquiries in a professional and friendly manner Liaise with suppliers Assist in the development of office policies and procedures to improve workflow

Experience

The successful candidate will have:

Proven experience in an office management or similar role Strong clerical skills with attention to detail and accuracy Experience in using Xero or similar accounting software is preferred Worked in a small office environment Excellent organisational skills with the ability to prioritise tasks effectively Strong communication skills to interact positively with the engineers, management, customers and providers
This is a great opportunity to work with a friendly team of people and bring fresh ideas and energy to create a smooth and professional customer experience.

Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Additional pay:

Bonus scheme
Schedule:

Monday to Friday
Work Location: In person

Reference ID: 0625