Job Description

OFFICE MANAGER - Snowik Ltd

About Snowik Ltd:

Snowik Ltd is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sectors in Central London and the Greater London area.

JOB PURPOSE SUMMARY:

To work with the management team and contribute towards day-to-day tasks that help implement and monitor tasks through Snowik Ltd's processes and procedures. To promote equality and fairness by monitoring procedures in the full team. To manage office facilities efficiently.

OFFICE MANAGER DUTIES

Support the Management team and Directors with Office facilities management. Work with the Directors and Managers to implement policies and company procedures. Actively manage the diaries of the Managers and Directors for meetings and appointments. Monitor and maintain employee and subcontractor HR Records on the HR System Arrange meetings for the employee with the line Manager, and make notes to complete the process on the HR system. Maintain industry Document control for accreditations. Ensure legal documentation is up to date, filed and recorded appropriately. Specifically: Gas Safety Certificates, Electrical Installation and PAT testing To be familiar with, and demonstrate commitment to the requirements of BSI Health & Safety and Environmental Polices To help in filling out Risk Assessments and Method Statements for projects. Work in conjunction with the accounts team to fill out any legal forms and company information Work in conjunction with the Accounts team to monitor Supplier invoices. Managing customer complaints, customer service reports, feedback, and surveys. Conduct Engineer Inductions and expenditure meetings Collate expenses from the engineers for maintenance works and project works. Organise company quarterly Coffee meetings with management and directors. These are not an exhaustive list of duties, and many other ad-hoc, legal, admin or compliance tasks will be your duty as and when assigned. Training will be provided where needed. Monitor and maintain replenishment and issuing of PPE stocks, oversee the ordering of staff uniforms and workwear Monitor and maintain required in-date stock of Pantry and office supplies Source and schedule any training needed for the team for performance and development Understanding warranties, registering, and getting warranty certificates. Application of Council Permits and other legal applications where necessary Managing Holiday data and Engineer holiday schedules Monitor and maintain the company recruitment process

KEY SKILLS REQUIRED

Facilitate open and transparent communication Ability to work effectively under pressure within the team Possess good communication skills both verbal and written Works with Integrity and pride Impeccable in Planning and Organisation Has interest and ability of Problem Solving and Negotiating Can manage Conflict and provide Resolution Listens intently to facts and solutions Understands the need for Confidentiality Enjoys organising office events Strong time management for priority jobs and workload Good customer service skills

Additional background information

This is a full-time permanent Position
Salary 30 - 35K
Holidays - 28 days
Responsible to: Managers and Directors.

Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person