Job Description

We're looking for a confident, organised Office & Operations Coordinator to join our team on a fixed-term maternity cover contract. This is a key support role helping with the day-to-day running of the business across our sites, ensuring figures are accurate, rotas are organised, and admin tasks are completed efficiently.

About us: We are a busy multi-site business based in and around Sandiacre, focused on running smooth operations and delivering great customer service.

This role suits someone who enjoys a varied workload, is confident with numbers and spreadsheets, and can manage tasks independently while working closely with managers and shop teams.

Key Responsibilities -

Cash, Reporting & EPOS Checks

Completing daily/weekly cashing up

Maintaining spreadsheets and reports for management

Checking and reconciling figures against the EPOS system

Investigating discrepancies and ensuring reporting is accurate and up to date

Rota, Holidays & Payroll Support

Creating and updating staff rotas

Managing holiday requests, sickness tracking, and arranging staff cover

Monitoring holiday allowance and keeping records accurate

Preparing and submitting staff hours for payroll, including adjustments for holiday and sickness

HR Administration (with external HR support)

Liaising directly with our external HR company

Supporting HR processes including:

Return-to-work templates

Investigations

Disciplinary procedures

Handling sensitive matters professionally and confidentially

Ordering & Operational Admin

Ordering goods and business supplies as required

Adding barcodes to templates and printing as needed

Collecting meter readings (gas/electric/water) from shops and logging them

Liaising with utility companies regarding accounts, queries, and issues

Customer & Online Presence

Supporting basic social media activity (posting/updates)

Responding to customer reviews in a professional and helpful manner

What We're Looking For -

Strong organisation skills and attention to detail

Confident with spreadsheets (Excel or Google Sheets)

Comfortable working with figures, reporting, and cashing up

Good communication skills (phone and email)

Professional and discreet when dealing with HR-related matters

Proactive attitude and able to work independently

Desirable (but not essential)

Previous experience in office admin, operations, or business support

Experience creating rotas / managing staff holidays and cover

Experience using an EPOS system

Experience responding to customer reviews or managing social posts

What You'll Get -

Full handover and training provided

Friendly and supportive team environment

Varied role with responsibility and opportunity to build experience

Part-time hours that suit work/life balance (9:30am-3:00pm)

Possibility of increasing to 3 days per week depending on business needs

How to Apply -

Please apply with your CV and a short message about your experience.

Subject line: Maternity Cover - Office & Operations Coordinator

Applications will be reviewed as they come in, so early application is encouraged!

Job Types: Part-time, Temporary
Contract length: 12 months

Pay: From 13.50 per hour

Expected hours: 11 - 16.5 per week

Benefits:

Casual dress Employee discount Free parking On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Administrative: 1 year (required)
Work Location: In person