Office & Sales Administrator

Portinscale, ENG, GB, United Kingdom

Job Description

At Derwent Water Marina you will work as part of a team to ensure the day-to-day activities run smoothly. You'll be the first point of contact for many of our customers by phone, email, or in person. The job is varied with no two days alike. Responsibilities will include taking bookings over the phone and in person, selling shop items, helping with hire and general day to day admin. This is a very people-focused role in a business that values excellent service, quick thinking, and positive energy.

Requirements:



Essential:

Strong IT skills and proficient in - Word, Excel, Outlook, & Sharepoint

Excellent written and verbal communication skills

Good interpersonal skills

Good organisational skills

A proactive, hands-on approach

Enjoy working as part of a team

A clean DBS check

Desirable:

Experience of online booking systems Advertising and Marketing experience Experience of Wordpress / Elementor Active interest in watersports First Aid

Main Duties



Manage bookings, enquiries and emails. Talk to customers to understand their needs and explain the Marinas different products and services.

Assist customers to find the right product in the water sports / chandlery shop. Sorting shop stock and updating the till system. Assist with hire duties as required. Assist with marketing and brokerage.

Provide exceptional customer service. Address any customer concerns or issues promptly and professionally.

The role requires an individual who can work both independently and collaboratively within a team environment. Strong verbal and written communication skills are essential.

Job Types: Full-time, Permanent

Pay: 27,500.00-34,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person

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Job Detail

  • Job Id
    JD4517431
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Portinscale, ENG, GB, United Kingdom
  • Education
    Not mentioned