Are you an organised, motivated, and trustworthy individual with a passion for home interiors and customer service? We are a high-end home furnishings retailer, operating both online and in-store, and are seeking a capable and committed
Office Sales Manager
to join our friendly team. This role is offered on a 12-month fixed-term contract, with the potential to become a permanent long-term position.
About the Role
This is a diverse and hands-on position that combines office management with sales, order processing, and business development. You will report directly to the company director and play a key role in managing and growing a small but dedicated team. We're looking for someone who is equally comfortable managing admin and operations as they are speaking with customers and driving sales.
We're proud of the exceptional customer care reflected in our reviews and long-standing reputation, so we're seeking someone who takes pride in going above and beyond, not just meeting expectations, but exceeding them. This means being proactive, taking initiative, and showing a real commitment to the success of the business and its customers.
Key Responsibilities
Use of office software including email, spreadsheets, and databases to manage operations
Handle incoming calls and customer queries in a professional and friendly manner if required
Oversee order processing, deliveries, and liaise with suppliers
Support the running of our in-house soft furnishings workroom
Develop and maintain efficient administrative systems and procedures
Monitor and record office expenses and produce reports as needed
Ensure company policies are up-to-date and adhered to
Foster excellent customer relationships and deliver outstanding service
Meet and communicate with supplier representatives
Manage and mentor a small team to ensure smooth daily operations
Identify and pursue new business opportunities to help grow sales and profitability
Requirements
Proven experience in an administrative, office management, or operations role
Strong customer service and sales background
Excellent communication, organisational, and time management skills
Confident using Microsoft Office (Excel, Word, Outlook) and CRM systems
Self-motivated, proactive, and able to work independently as well as in a team
Experience in the home interiors or retail sector is highly desirable
Why Join Us?
As a growing business, we're committed to building a strong team and providing opportunities for development. If you're looking for a role where you can make an impact and grow with the company, we'd love to hear from you.
To apply
, please email your CV along with a brief cover letter outlining your suitability for the role.
Job Type: Full-time
Pay: 30,000.00-35,000.00 per year
Benefits:
Company pension
Employee discount
On-site parking
Schedule:
Monday to Friday
Work Location: In person
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