Office Services Assistant
Salary: 24,570 per annum(pro rata), plus company benefits
Location: Glasgow, G2 5NW
Contract: Full Time, 5 month Fixed Term contract
Shifts: 37.5 hours per week, Monday - Friday, 8:30am until 5pm with 1 hour unpaid lunch break
Work model: Fully onsite
Williams Lea seeks a Office Services Assistant to join our team!
Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.
Purpose of role
The Reception team provides administrative front line service to all visitors and provides support to all staff, the role requires a certain amount of flexibility.
Key responsibilitiesProvide a high quality of service to all staff and customers
Operate electronic or computerized scanning equipment to convert hardcopy documents to electronic versions
Collection of incoming documents from Customers
Input of basic customer details into tracker
Verification/Sorting of documents as per checklist
Scanning of documents
Entering the Customer's and the transaction details into system
Courier or hand delivers of original documents to customers and managing customer queries
Personal attributesPrevious admin experience essential
Well presented, with excellent communication skills (written and verbal)
Strong customer focus
Drive for results
Ability to operate at all levels within the organisation
Good communication skills
Confident and with a professional, business-like manner
Ability to work under pressure, maintaining accuracy and delivering against timescales
Team player, consistently in tune with the aims and objectives of the business
Excellent time management and Organisational skills
Ability to carry out delegated functions/tasks/projects
High level of confidentiality in management of staff
Able to meet deadlines and priorities tasks
An understanding of an employer's statutory and 'best practice' Health & Safety requirement
Strong administration skills and fully conversant with Microsoft packages such as Word and Excel
Rewards and Benefits
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:25 days holiday, plus bank holidays(pro-rata for part time roles)
Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
Life Assurance
Private Medical Insurance
Dental Insurance
Health Assessments
Cycle-to-work scheme
Discounted gym memberships
Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).
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