Job Description

Multi Service Operator

Salary: 32,000 per annum, plus company benefits
Location: London, WC2A 3LH
Contract: Full Time, Permanent
Shifts: 37.5 hours per week, Monday - Friday, shifts between 7am and 7pm with 1 hours unpaid lunch break
Work model: Fully onsite

Williams Lea seeks a Multi Service Operator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

We are looking for a Multi Service Operator to join our existing team in providing our client with a first-class service. Experience not necessary but we require a team player with an enthusiastic, positive, can-do attitude. This role would support all the service lines we deliver to our client: Reprographics, Office Services/Facilities Support, Mailroom, Floor/Legal Admin Support and Archive/Records Teams.


Please note this role will require flexibility, working different shift patterns depending on operational needs. Shifts can start from 7am up until 7pm in the evening.

Key responsibilities

Reprographics Support


Batch printing, multiple scanning, scale documents to the requested output size, binding and other administrative tasks as required

Mailroom Support


Sorting and delivering incoming and outgoing post and couriers, booking couriers and monitoring delivery, collections of packages and print requests, digital filing of incoming post

Archiving/Records Service Support


Moving files and boxes around the building, requesting and retrieving offsite records, securely handling deeds and wills, searching, and updating the records database, and supporting ad hoc queries and projects

OS and Facilities Support


Raising FHD tickets and completing jobs assigned, completing office moves and meeting room set ups and set downs, completing access control tasks, general ad-hoc duties and manual labour duties

Floor/Legal Admin Support


Printing requests, batch printing, binding documents, digital scanning of files and documents, preparing outgoing mail requests, carrying out ad hoc administrative tasks as per department

Personal attributes

You must have basic knowledge of working with Microsoft software A strong team player with an enthusiastic, positive, can-do attitude and professional manner at all times Keen to learn and progress Excellent time keeping and planning/organisational skills Proactive Well presented Good multi-tasking skills

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:


25 days holiday, plus bank holidays(pro-rata for part time roles) Salary sacrifice schemes, retail vouchers - including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances. Life Assurance Private Medical Insurance Dental Insurance Health Assessments Cycle-to-work scheme Discounted gym memberships Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.


If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com
(we do not accept applications to this email address).


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Work Location: In person