Job Description

Company Overview

FBA UK LTD is a well-established UK education consultancy supporting students with university admissions across the UK. With multiple branches nationwide, we work closely with universities, partners, and local communities to help students progress into higher education. We are committed to transforming lives through accessible, high-quality education services.

As part of our Cardiff branch expansion, we are looking to appoint an

Office Support & Marketing Assistant

to strengthen our local presence and provide essential office-based student support.

Summary

This role is ideal for a proactive and organised individual who enjoys both

office support work

and

local, face-to-face marketing activities

. You will support walk-in students, assist with administrative tasks, and help promote FBA UK LTD locally around Cardiff Central and nearby areas.

This is

not a digital marketing or admissions decision-making role

. Full training will be provided.

Responsibilities:

Office & Student Support

Welcome and assist walk-in students and visitors Support students with basic administrative requirements and document collection Schedule appointments and follow up on local enquiries Maintain visitor records and enquiry logs Coordinate with the branch manager and operations team Keep the office environment organised and student-friendly
Local Marketing & Outreach

Distribute flyers and promotional materials in Cardiff Central and surrounding areas Promote FBA UK LTD at local colleges, community centres, libraries, and businesses Engage with the local community to create awareness of FBA services Collect offline enquiries and ensure accurate entry into the CRM system Provide feedback on local market response and student interest
General Branch Support

Assist during enrollment days, interviews, and local events Ensure marketing materials are stocked and displayed properly Act as a local representative and brand ambassador for FBA UK LTD

Person Specification

Essential:

Confident communication skills Friendly, professional, and approachable manner Willingness to work both indoors and outdoors for local outreach Basic computer skills (training provided for systems) Reliable, organised, and punctual

Desirable:

Knowledge of Cardiff or local community networks Experience in customer service, education support, outreach, or promotions
Job Types: Full-time, Part-time, Permanent, Temporary

Pay: 12.21-12.71 per hour

Expected hours: 20 - 24 per week

Benefits:

Referral programme
Work Location: In person