Job Description

Prestigious Developments | Seamless Transitions | Client Trust

At a Glance

Role:

Orchestrate the onboarding of new prestige property developments, ensuring seamless handovers and total client confidence.

Company:

Red Rock Estate & Property Management Limited - trusted by high-value clients since 2009.

Location:

Hybrid - Essex HQ, home working, and frequent site visits across London and the South East.

Salary

: 36,000 - 60,000, with experienced candidates expected at the higher end.

Why Join

: Define the first impression for London's most prestigious developments, in a business that prizes excellence, governance, and long-term client trust.

About Red Rock

Since 2009, Red Rock has been recognised as one of the highest-rated property management firms in the UK. We specialise in residential and mixed-use prestige developments, trusted by discerning freeholders, developers, and resident directors.

Family-run but commercially sharp, we combine personal service with forensic governance standards. Every development we manage reflects our reputation for detail, accountability, and care.

The Role

As Onboarding Property Manager, you will play a pivotal role in the client lifecycle. Partnering closely with the Head of New Business, you will manage the transition of incoming developments into Red Rock's portfolio -- a critical moment where standards must be flawless.

You will be the custodian of first impressions, ensuring that every detail -- from service charge budgets to governance checks -- is executed with precision. Ultimately, your work secures client confidence and sets the stage for long-term partnerships

Key Responsibilities

Lead the end-to-end onboarding of new developments, ensuring compliance with TPI and regulatory standards. Build strong first relationships with Resident Directors, Freeholders, and Leaseholders of prestige assets. Conduct building and common-area audits to benchmark and maintain Red Rock standards. Oversee lease reviews, service charge budgets, and Section 20 consultations (training provided if required). Coordinate handovers from outgoing managing agents, ensuring all data, records, and documentation are captured accurately. Appoint and oversee contractors, guaranteeing quality delivery. Collaborate internally with the property team to ensure seamless transition into established account management. Represent Red Rock at client meetings, pitches, and site visits -- requiring professionalism, confidence, and occasional travel or early starts.

What We're Looking For

Experience: 4+ years in property management, ideally covering prestige or high-value developments. Qualifications: MTPI/ATPI (or equivalent) strongly preferred; demonstrable commitment to governance essential. Professionalism: Calm under pressure, detail-obsessed, and credible with high-net-worth stakeholders. Skills: Advanced IT literacy, strong communication, confident decision-making, and superb organisation. Practicalities: Full UK driving licence, access to a car, and willingness to travel (including overnight stays).

What We Offer

Competitive salary: 36,000 - 60,000, commensurate with expertise. Hybrid flexibility: Blend of office, home, and site-based work. Generous holidays: 25 days annual leave, plus your birthday. Professional development: Financial support for further qualifications. Prestige exposure: Direct involvement with London's most high-profile developments. Incentives: Bonus scheme, commission opportunities, and referral rewards. Culture: Family-run ethos combined with the standards of a market leader.

The Opportunity

This is not just another property management role. It is the chance to set the benchmark for onboarding in prestige developments -- where every handover shapes reputation and trust.

If you are detail-obsessed, governance-driven, and ready to carry presence in a high-stakes market, we want you shaping Red Rock's first impressions.

Apply today and help define the gold standard in property management.

Job Type: Full-time

Pay: 35,000.00-60,000.00 per year

Benefits:

Work from home
Education:

GCSE or equivalent (required)
Experience:

Property management: 4 years (required)
Work Location: Hybrid remote in Clacton-on-Sea CO16 0AT