Working hours: Monday to Friday, 40 hours per week (8:30am-5:30pm) - Support with weekend and bank holiday working required on a rota basis
Job Status: Permanent
Join the UK's largest B2B used vehicle service
At BCA, we're altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We're Europe's largest vehicle remarketing company, the backbone of the UK's automotive supply chain, the best place to build the career you want.
Key Responsibilities:
Manage Online Systems to ensure accurate and timely processing of sales, keeping all stakeholders informed and ensuring data is accessible
Liaise with both internal and external customers, ensuring swift and effective resolutions
Maintain accurate records and provide reports aligned with key performance indicators (KPIs)
Manage and maintain area specific provisional systems, updating bespoke systems accurately and in line with business SLA's coordinating sales between buyers and vendors
Manage and maintain Proxy/Auto Buy bid management function for online buyers ensuring the accuracy of the data is recorded in bespoke systems
Support in managing sales between buyers and vendors, and use RPA software to assist with administrative tasks
Take on ad-hoc or cross-functional tasks to support wider departmental goals and your personal development
Produce "Fact Finding" supporting documents to support in post-sale disputed purchase resolutions
Centralised low level technical service and triage support to internal/external customers
Able to support with weekend and bank holiday working on a rota basis
Knowledge and Experience required:
High attention to detail and technical aptitude
Proficiency in Microsoft Office Products
Strong communication skills
We've put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:
Onsite parking* Company Pension Scheme* Cycle to work scheme* An Employee Assistance Programme* Enhanced maternity, paternity, and adoption leave* Access to trained Mental Health First Aiders* Access to BCA Rewards which provides online and store discounts with a range of retailers
And so much more...
As the automotive industry changes, we're changing with it - putting our people in the front seat for the journey. We're the number one in what we do for a reason and that's because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.
We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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