Job Description

Overview

We are seeking a highly organised and proactive Online Manager to oversee our digital operations and optimise online engagement. This role involves managing various administrative tasks, maintaining data accuracy, and ensuring excellent communication with clients and team members. The ideal candidate will possess strong office experience, familiarity with Yardi software, and exceptional phone etiquette. This position offers an exciting opportunity to contribute to the growth of our online presence while developing valuable skills in a dynamic environment.

Responsibilities

Manage and update online listings using Yardi and other relevant platforms to ensure accuracy and visibility. Oversee day-to-day administrative functions related to online operations, including data entry and record keeping. Respond promptly and professionally to client enquiries via phone, email, or online messaging, demonstrating excellent phone etiquette. Assist with upselling opportunities by promoting additional services or products during client interactions. Coordinate with internal teams to ensure seamless communication and delivery of services. Monitor online performance metrics and prepare reports to identify areas for improvement. Support the optimisation of online content to enhance user engagement and brand presence.

Requirements

Proven experience with office administration, data entry, or related roles. Familiarity with Yardi software is highly desirable. Strong organisational skills with the ability to manage multiple tasks efficiently. Excellent communication skills, both written and verbal, with professional phone etiquette. Experience in upselling or sales techniques is advantageous. Ability to work independently whilst maintaining a collaborative approach within the team. Previous experience in an administrative or online management role is preferred but not essential; training will be provided where necessary. This position offers a rewarding environment for individuals eager to develop their career in online management while contributing to organisational success through effective digital oversight.
Job Types: Full-time, Part-time, Temporary
Contract length: 12 months

Pay: 24,420.00-57,150.06 per year

Expected hours: 40 per week

Benefits:

Flexitime Work from home
Work Location: Remote